The top zoom button is pushed into the hole and offset. The button still functions and I have tried pushing it over to line up with the whole but then it won't work. Without a schematic I am afraid to take the back off and attempt to fix it. Any suggestions?
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Most likely it will need a zoom switch block assembly if it's located on the top of the unit the part number is 1-418-760-21 and has a list cost of $38.40 Andrews Electronics has these. call : 1-800-289-0300
My zoom problem was a combination of the software and hardware when it came to the neutral position for the zoom slider. When the camera is first turned on, if the physical zoom slider (hardware) is in the neutral position (you are not touching it) the camera software does nothing, but if you are pushing the physical zoom slider when you turn on the camera, the software resets the "zero zoom" position into memory. The solution to my problem was to push and hold the physical zoom slider towards the wide position and the software realize reset the "zero zoom" neutral position. This may take a few tries to get it right (if you over compensate, do the opposite and push the slider towards "T" when you turn it on), but I hope this will solve your problem and save you a few bucks.
Listen, I know it's a couple of years after this post but, try this: Remove cassette, push to close, close camera as if to use it, hold firmly in left hand, open hand slap it with your right hand once or twice, (I'm not joking) it worked the two times I had this problem. Problems with the zoom? Almost same process, push firmly on zoom button (to un-zoom) try doing this as your tapping it. These are last ditch efforts on an aging camera, it really has been a good one. I've put this poor thing through years of abuse, and it's held up pretty well. Good luck, Jeff S.
This is a service issue involving the replacement of the zoom operation assembly which contains several buttons and functions manufactured with a preformed flexible printed board all connected together. Canon fixes this for about $130.00 total. You can find service info at www.canonusa.com.