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I am downloading the Palm software. A window appears. "Setup was unable to a access internet. Check internet connection." My internet connection is working. I'm tied up. Is there a phone number I can talk to. I can't just stop and let this stuff hold my PC captive. glassfordj@bellsouth.net

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  • glassfordj Aug 22, 2008

    What is this. I click on "Palm" and it directs me to a psychic. I click on "Customer Service" and it directs me to Verizon. Where is the answer to my problem?

  • glassfordj Aug 22, 2008

    Hay! I can't accept your solution. Where is my answer? I'm going to have to return the Palm as I can't download it? You said you'd give me a number for a life person. I clicked on that and ended up at Verizon. Your solutions are no solutions. Help!

  • glassfordj Aug 22, 2008

    I live in Tennessee, USA

  • glassfordj Aug 25, 2008

    I've been requested to re post my problem. My problem is the same. During downloading the software a screen appears and tells me it cannot complete because it cannot reach my internet. My internet is fine as I can receive e-mail and reach the internet by search engine. The last solution you gave me was to "Call my internet provider." That is no solution. I intend to return the Palm as the service provided to help install the software is very shot of being helpful,

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3 Answers

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It probably is your location network problem. Contact them and ask to troubleshoot your telephone line.

Posted on Aug 22, 2008

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This is the Number to talk to a palm support agent who can walk you through everything.

Phone: 800-881-7256
How to reach a live person: Press 1 at first prompt
Press 1 at second prompt
You will be transferred to a person

Posted on Aug 22, 2008

  • kristopher betzler
    kristopher betzler Aug 22, 2008

    LOOK i gave you the number to palm support.

    Phone:
    800-881-7256



    How to reach a live person:
    Press 1 at first prompt

    Press 1 at second prompt

    You will be transferred to a person

    This is also in post above. I know for a fact that this is the correct number because i just called it personally myself. We are giving you numbers to use. I recommend that you completely read everybody's solutions before you jump to conclusions. If you choose to return the palm then i am very sorry that we could not help you.


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Check the connection to palm, if you tell me your country I can give you customer service number.

Posted on Aug 22, 2008

  • Ginko
    Ginko Aug 22, 2008

    here is palm support for USA there you find phone numbers and chat interface.


    Palm - Support


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