Question about Kenmore 16602 / 16604 / 16609 Built-in Dishwasher

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Dish washr it won't drain

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  • smithrex Aug 23, 2008

    my kenmore diswasher will not drain. I have model # 363-14071793

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Can you access the drain hose without moving the dishwasher out? Is it close to the garbage disposal. You probably have a plugged drain. I would begin by plugging the sink that the garbage disposal is in and filling it full of hot water. Then I would unplug it and turn on the disposal and continue running water in it. This should clean the disposal drain well.

If you can access the dishwasher drain hose, you will need to disconnect it and look for a plug. If you can unplug the dishwasher do this first. It may be hardwired in, but some are not. It will all be behind the adjacent cabinetry. Have towels and a bucket handy. It is a good idea to always run some water through the disposal after running the dishwasher (they usually drain into that sink.)


If you cannot access the drain, I would clean the disposal and check all other household drains for slow drainage before calling a plumber. or your dishwasher repairman.


Good luck to you and thank you for using Fix Ya.

Posted on Aug 22, 2008

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Posted on Jan 02, 2017

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Belt, Water Pump Although few dishwashers have a water pump belt, if the dishwasher won't drain there might be a worn or broken water pump belt. After removing the lower kick panel the motor can be seen in the front, the water pump belt is on the bottom of the motor.

Drain Pump If the dishwasher won't drain, the drain pump might be defective. Test the pump motor with an Ohm meter. Drain pumps are not repairable, if it's defective it will need to be replaced.

Drain Impeller The drain impeller is attached to the pump and pushes the water out of the dishwasher, through the drain tube and into the garbage disposer or drain line. If the dishwasher won't drain, the drain impeller might be broken or worn out. Replace both the impeller and seal at the same time.

Drain Solenoid Kit If the dishwasher won't drain, the drain solenoid kit might need to be replaced. The drain solenoid is an actuator that opens a flap to allow the water to drain.
Drain Valve The drain valve can get clogged with debris and should be cleaned out if the dishwasher won't drain. If it seems clear of debris but won't actuate, it will need to be replaced. The drain valve is not repairable.
Pump and Motor Assembly If the dishwasher won't drain, the pump and motor assembly might be defective. If the motor runs during the drain cycle, check for a blockage in the drain line. If the motor won't run during the drain cycle or if it just hums when it should be running, the pump and motor assembly might need to be replaced.

Clogged or Improperly Installed Garbage Disposer If the dishwasher won't drain and the garbage disposer was installed recently, the installer might have forgotten to knock out the drain plug from this disposer. All garbage disposers are sold with a solid plug in the drain tube for situations where a dishwasher isn't connected. However, if the dishwasher is connected, the plug will need to be removed. If the disposer wasn't replaced recently, remove the dishwasher drain hose from the disposer and clean out both the fitting on the disposer and the end of the drain hose. These are the most common places to find an obstruction if the dishwasher won't drain.

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Check Valve If the dishwasher won't drain the check valve might be stuck closed. The check valve is a small plastic device which prevents water from returning to the dishwasher after it has drained. If the valve gets stuck closed, it will prevent the water from draining. The check valve is the device that the drain hose is attached to on the dishwasher
Check Ball If the dishwasher won't drain the check ball might be stuck. The check ball is a small plastic ball in the check valve which prevents water from returning to the dishwasher after it has drained. If the ball gets stuck, it will prevent the water from draining also. The check valve is the device that the drain hose is attached to on the dishwasher.

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