Question about Kenmore 16602 / 16604 / 16609 Built-in Dishwasher

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Dish washr it won't drain

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  • smithrex Aug 23, 2008

    my kenmore diswasher will not drain. I have model # 363-14071793

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Can you access the drain hose without moving the dishwasher out? Is it close to the garbage disposal. You probably have a plugged drain. I would begin by plugging the sink that the garbage disposal is in and filling it full of hot water. Then I would unplug it and turn on the disposal and continue running water in it. This should clean the disposal drain well.

If you can access the dishwasher drain hose, you will need to disconnect it and look for a plug. If you can unplug the dishwasher do this first. It may be hardwired in, but some are not. It will all be behind the adjacent cabinetry. Have towels and a bucket handy. It is a good idea to always run some water through the disposal after running the dishwasher (they usually drain into that sink.)


If you cannot access the drain, I would clean the disposal and check all other household drains for slow drainage before calling a plumber. or your dishwasher repairman.


Good luck to you and thank you for using Fix Ya.

Posted on Aug 22, 2008

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Posted on Jan 02, 2017

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Belt, Water Pump Although few dishwashers have a water pump belt, if the dishwasher won't drain there might be a worn or broken water pump belt. After removing the lower kick panel the motor can be seen in the front, the water pump belt is on the bottom of the motor.

Drain Pump If the dishwasher won't drain, the drain pump might be defective. Test the pump motor with an Ohm meter. Drain pumps are not repairable, if it's defective it will need to be replaced.

Drain Impeller The drain impeller is attached to the pump and pushes the water out of the dishwasher, through the drain tube and into the garbage disposer or drain line. If the dishwasher won't drain, the drain impeller might be broken or worn out. Replace both the impeller and seal at the same time.

Drain Solenoid Kit If the dishwasher won't drain, the drain solenoid kit might need to be replaced. The drain solenoid is an actuator that opens a flap to allow the water to drain.
Drain Valve The drain valve can get clogged with debris and should be cleaned out if the dishwasher won't drain. If it seems clear of debris but won't actuate, it will need to be replaced. The drain valve is not repairable.
Pump and Motor Assembly If the dishwasher won't drain, the pump and motor assembly might be defective. If the motor runs during the drain cycle, check for a blockage in the drain line. If the motor won't run during the drain cycle or if it just hums when it should be running, the pump and motor assembly might need to be replaced.

Clogged or Improperly Installed Garbage Disposer If the dishwasher won't drain and the garbage disposer was installed recently, the installer might have forgotten to knock out the drain plug from this disposer. All garbage disposers are sold with a solid plug in the drain tube for situations where a dishwasher isn't connected. However, if the dishwasher is connected, the plug will need to be removed. If the disposer wasn't replaced recently, remove the dishwasher drain hose from the disposer and clean out both the fitting on the disposer and the end of the drain hose. These are the most common places to find an obstruction if the dishwasher won't drain.

Drain Hose If the dishwasher won't drain the drain hose might be clogged. Remove the drain hose from both the dishwasher and the sink drain to clean it out. The most common place for an obstruction is at the garbage disposer.

Check Valve If the dishwasher won't drain the check valve might be stuck closed. The check valve is a small plastic device which prevents water from returning to the dishwasher after it has drained. If the valve gets stuck closed, it will prevent the water from draining. The check valve is the device that the drain hose is attached to on the dishwasher
Check Ball If the dishwasher won't drain the check ball might be stuck. The check ball is a small plastic ball in the check valve which prevents water from returning to the dishwasher after it has drained. If the ball gets stuck, it will prevent the water from draining also. The check valve is the device that the drain hose is attached to on the dishwasher.

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* If you found this solution helpful, please rate it

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Not washing dishes


Hi and welcome to FixYa. I am Kelly.

Dirty dishes post cycle are a sign of draining problems however this is a list of what it could be.

1. A partially clogged drain
2. The timer motor is not functioning properly
3. A broken or worn pump impeller

Here is what you need to do:

Check your entire drain system. Start at the final outlet and work your way backward to the motor pump connection on the dishwasher.

Suspected areas are.

a. The sink connection outlet is clogged (this can be inside a garbage disposal.

b. The air-gap is clogged in the very top part of the air-gap (Usually located on the back of the sink and is around 3 inches tall) Remove the cover, unscrew the top nut and check under the horse shoe bend inside the plastic top for obstructions. Clean as needed)

c. There is debris on top of the the motor pump housing blocking the inlet drain. (This would be inside the housing of the lower wash arm on the very bottom)

d. The motor pump outlet drain port is partially blocked. (only accessable from the motor pump exit hole after drain hose removal.)

A partially blocked inlet tub drain to the motor pump would also explain why the lower part of the dishes are not getting clean. Additionally you would have spotted dishes post cycle.

When the drain is partially blocked some models use the float level switch in the tub to control the advancement of the timer. If the water does not drain the motor pump continues to run and run and the cycle does not advance until the tub is drained and the float switch senses same. i.e extended cycle

One more thing to check is the lower wash arm holes for debris or obstructions.

Thanks for using FixYa.

Kelly

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