Question about Acer Aspire 5610-4648 Notebook

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Webcam i click on crystal eye webcam icon and it says acer crystal webcam application has stop working

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Reintalling the webcam software would help sole your problem. hope this could help. thanks. :)

Posted on Aug 29, 2008

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How to use webcam on acer aoi-301 labtop


Check this first: Certain Acer laptops come with a built-in Webcam called the "Acer Crystal Eye." This Webcam is located in the center of your lid just above your LCD screen. Those models that possess this integrated Webcam also have a program with the same name. This "Acer Crystal Eye Webcam" program allows you to record video through your Webcam and save it on your hard drive.

Step 1 Click "Start," "All Programs," "Acer Crystal Eye Webcam" and click the program shortcut of the same name. This opens up the Webcam where you can see yourself, but it hasn't started recording yet.
Step 2 Click the video camera icon, which is the one second from the left under the video display. This starts recording the video.
Step 3 Click the video camera icon again to stop recording and save your video. You can also delete the video by clicking the clip's thumbnail on the bottom panel and clicking the trashcan icon.
Step 4 Locate the video file on your hard drive in your "My Videos" folder, which can be found inside your "My Documents" folder.

Dec 14, 2015 | Acer PC Laptops

1 Answer

Driver webcam crystal eye


Crystal Eye is a webcam application included with some Acer laptops.
Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor.
Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos.
If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager."
Expand "Imaging Devices."
Double-click the Web camera to find the name of the manufacturer.
Go to Acer Support.
Select "Notebook" from the "Select Your Product" menu.
Select the notebook's product line, then select its product model.
Click "Confirm."
Click the "Applications" tab.
Select an operating system from the "Operating Systems" drop-down menu on the far right.
Scroll to "Camera." Download "WebCam Application."
Use the manufacturer information found in Device Manager to determine which vendor to download from.
Save the file to the desktop.
Double-click the file to run the setup for the Crystal Eye WebCam.
Follow the on-screen instructions to complete the installation.
Acer supporthttp://support.acer.com/us/en/default.aspx
Click start control panel view devices and printers you should see your webcam from there
if you are have trouble with your webcam
Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark?
right click to reinstall drivers or update driver xp
Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
This will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Jun 20, 2013 | Acer Aspire 5315 Notebook

1 Answer

I have an Acer Aspire 5738 with built in webcam(crystal eye) that has stopped working. I assume its a driver problem, my device manager shows one error Windows has stopped this device because it has...


Crystal Eye is a webcam application included with some Acer laptops. Laptops that have the Crystal Eye WebCam application installed also have a camera built in to the monitor. Crystal Eye can adjust the camera's brightness, contrast and color intensity, and capture photos. If you removed the Crystal Eye WebCam application from your Acer laptop on accident, you can download the software from the Acer website and reinstall the application to your PC.

Click "Start." Click "Control Panel." Input "device" into the search box. Click "Device Manager." Expand "Imaging Devices." Double-click the Web camera to find the name of the manufacturer. Go to Acer Support. Select "Notebook" from the "Select Your Product" menu. Select the notebook's product line, then select its product model. Click "Confirm." Click the "Applications" tab. Select an operating system from the "Operating Systems" drop-down menu on the far right. Scroll to "Camera." Download "WebCam Application." Use the manufacturer information found in Device Manager to determine which vendor to download from. Save the file to the desktop. Double-click the file to run the setup for the Crystal Eye WebCam. Follow the on-screen instructions to complete the installation.
Acer support
http://support.acer.com/us/en/default.aspx Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer

Feb 21, 2013 | Acer Aspire Notebook

1 Answer

I cant make my webcam work. I downloaded the crystal eye stuff and when i go to my computer to click on it it just brings up the install window again...


Make sure that you are clicking the correct icon, if the installer icon on your desktop is what you are clicking it will really install over and over again, check in the Programs menu forthe Crystal Eye icon and click that instead of what you have on the desktop.

Also make sure you put the installer from the desktop to the downloads folder and create a new Icon shortcut from the programs menu that should open up the Application.

Feb 23, 2012 | Acer PC Laptops

1 Answer

I have an acer aspire 5535 with a crystal eye webcam. I had to reformat. afterwwords, I could'nt find a Icon or anything for the webcam so went to acer/support and dowloaded both drivers again now I have a...


You can right click on the icon and check it's properties.

It should link to the proper place in your program files. This is the path specified for my icon. You might actually be able to copy and paste this into your icon properties and see if it works.

Otherwise, you should open Program Files in your C: drive and look for the Crystal Eye folder that has been installed since you re-installed it from acer/support. Find the executable in the crystal eye webcam folder that does start your webcam properly, and then when you've found it, right click on it and specify that you want to make a shortcut to it. Then take the shortcut that appears and move it over to your desktop to replace the disconnected icon that isn't working.


Good luck,


Lyle

May 03, 2010 | Acer Aspire 5535-5050 Notebook

1 Answer

Acer crystal eye webcam doesnt work.


ok this problem is caused by the wrong drive installed for the Crystal Eye Web cam.

even thoguh the camera shows that it is installed, the application looks for a specific one for the model you have. Unfortunatly Acer used 3 models of the camera without telling you which you have and calls all of them "crystal eye web cam"

go to acer.com select their support section and download all driver and applications available for the camera. you will need to try then 1 at a time til you get the one that works for your system

Feb 12, 2010 | Acer PC Laptops

1 Answer

My 4315 acer crystal eye webcam is not working.


my 4315 series acer crystal eye webcam is not working or rather cant find the icon please help thank you.

Jan 29, 2010 | Acer Aspire 3610 Notebook

1 Answer

Cannot find the icon or whatever in order to use the crystal eye


Right click on an open space of your desktop. Select New>Shortcut.

When the Create Shortcut window comes up, click Browse.

Double-click "Computer".

Double-click "Acer (C:)" or your C: drive. It may not be named Acer.

Double-click "Program Files".

Double-click "Acer Crystal Eye webcam".

Click "Acer Crystal Eye webcam" next to the small icon. (NOTE: Do not select the one that just says "Crystal Eye". It is only an icon, not the program.)

Click OK.

Back at the Create Shortcut window, click Next.

Type in whatever name you want to give, or leave the default as is.

Click Finish.

Icon appears on desktop. Double-click the icon to begin the program.

Dec 24, 2008 | Acer Aspire 5520-5908 Notebook

5 Answers

Acer Crystal Eye Webcam and MSN Messenger


hi,the acer crystal eye has issues with mcafee site adviser either delete it as i did or configure it.search mcafeemessenger click on microsoft live messenger 2009 (v140) conference link to the appr opiate page hope this is helpful.

Mar 19, 2008 | Acer Aspire 4315 Notebook

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