Question about HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

OfficeJet G85xi cartirdges will not align

I just put new cartridges in and tried 4 times to align them, always says failed. then I hit clean cartidge, then align and still says" align failed, press enter to align

Posted by on

  • huibum Oct 14, 2008

    i have repeatedly aligned cartridges -- but always fails. not printing with cyan/green colors, only violet and black, sometimes yellow. no blue!!!

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 81 Answers

Could be one of two things....

1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge

2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15

Inkworks
866-381-0541

Posted on Nov 06, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp officejet 6110 all-in-one printer -- Getting error message "Press Enter to align cartridge." We've had this error before and did as instructed and it's corrected itself. However,...


turn off the printer
remove the cartidges.
Take a damp paper towel and clean the contacts of the cartridges and also the contact inside the holder of the cartridges.
put back the cartridges.

Print a self test

Also clear the the printer memory

Jul 25, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

New cartidge now printing light. Also message states cartridge alignment fails. Please help. Thanks, John


What you could try is to do a Clean the Print Cartridges operation. This process will clean the cartridge printhead and will print a better alignment page.

Jun 26, 2011 | HP Photosmart C4180 All-In-One InkJet...

2 Answers

I insert a new print cartridge and align it as asked. But the printer says it won't align. I have an HP officejet J5780 all in one. Thanks.


Several Steps to take.
If all else fails try a new or different cartridge before you get too carried away looking at the printer for the problem.
1. Turn off the printer and unplug it from the power source for approx. 30 seconds (some units take this long to bleed the power out of the unit).
2. Plug in the printer and step thru the start up procedure (turn it on what ever - not the set up program).
3. Retry the cartridge alignment procedure.
4. If alignment still fails verify that the cartridge electrical contacts are clean and the jet opening is not blocked.
5. Reinstall after cleaning and checking.

Aug 21, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

No printing


hi,

Check your black ink cartidge. it may be empty.change it with new balck cartridge

this problem may also be due to cartidge holder .
clean cartrideg holder with moist cotton with petrol or some other cleaning liquid as nail polish remover. clean properly the cartirdge socket and mainly the contact point of cartridge socket

Aug 20, 2009 | Lexmark X3650 Printer

1 Answer

Hp officejet 6110


If machine does not print the colors it cannot align. Try changing the color and try again

Apr 03, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Failure to align cartidge after inserting new one


It could well be that your scanner function is broken but hoepfully it is just malfunctioning, I would recommend trying to print a troubleshooting page from the system's menu to see if it lists any error codes regarding the scanner.

Dec 22, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Won't print from computer


You didn't mention how old your printer is. You might try cleaning the contacts on the inside of the printer and then running through the cleaning routine the manual suggests. Then go through the alignment routine.

It could also be the cartridges. I had problems with HP genuine cartridges. They were usually dried out. I started using re manufactured cartridges and they worked every time.

Hope this helps...

Jul 26, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Alignment after new cartridge


Hi I think that you will need to clean the gold dots on the printer carriage or if not done so remove the blue tape from the cartridge or if you are trying to use refills install some originals as this may help.

Hope this helps'
Please rate me
Cheers J

Dec 30, 2007 | Apple HP Officejet G85xi InkJet Printer

Not finding what you are looking for?
HP OfficeJet G85 All-In-One InkJet Printer Logo

422 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

100174 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...