Question about HP OfficeJet G85 All-In-One InkJet Printer

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OfficeJet G85xi cartirdges will not align

I just put new cartridges in and tried 4 times to align them, always says failed. then I hit clean cartidge, then align and still says" align failed, press enter to align

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  • huibum Oct 14, 2008

    i have repeatedly aligned cartridges -- but always fails. not printing with cyan/green colors, only violet and black, sometimes yellow. no blue!!!

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  • 81 Answers

Could be one of two things....

1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge

2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15

Inkworks
866-381-0541

Posted on Nov 06, 2008

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hi,

Check your black ink cartidge. it may be empty.change it with new balck cartridge

this problem may also be due to cartidge holder .
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Please rate me
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