Before calling service technician, copy following link for troubleshoot resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.htmlC4 can range from failed PC Board to lime build-up inside heat exchanger
Error 15 is 'heat exchanger is too hot', clogged heat exchanger, restriction in cold water inlet, temperature set point too high.
If you recently changed temperature setting, then that might be cause.
Tankless require monthy-to-yearly maintenance to avoid common error codes.
Delime tankless and clean water filter, keep temperature low.
Never install tankless water heater is best way to avoid complications of expensive water heater that is maintenance heavy, hard to diagnose, expensive to fix, etc.
Never expose tankless to more than 11 grains hard water.
http://waterheatertimer.org/pdf/Rheem-CondensingTankless-maintenance-2012.pdfhttp://waterheatertimer.org/pdf/Rheem-De-lime-tankless.pdf If you need further help, I’m available over the phone at
https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
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