Question about HP Photosmart 3310 Printer
After replacing an ink cartridge the lid appears to be locked open. Very high resistance when attempting to close. Never experienced this much resistance before. Have had the unit for 3 years with no trouble like this. Is there a lock or possible hinge jam?
I had the same problem, you will excuse my english but I think you might be intrested on the answer even with this little inconvenience.
It seems that those "arm" like things that help the lid to move up and down get stuck if you pull them over a certain limit.
So... in order to fix it we'll have to disarm them.
If you feel experienced enough to do it, and your guarantee is already gone and you don't wanna pay for a technician AND you are willing to get some stuff broken (which I didn't break) here's the answer:
First you'll need to open some of the covers of the printers:
1. The Memory Card reader cover
2. The side cover (on the same side of the memory card reader)
Once you do it, you must unplug the data cables on the rear of the scanner (there are three flat data cables, and 1 power cable (the top one) that needs to be unplugged in order to remove the cover.
Once you removed the data cables, you can pull up the cover (yeah, there are no screws, if you can't get it off, there might be some screws on your model on the base of the "arms" that help the cover move up and down that must be unscrewed)
then you need to unclip the "arms" from the cover, this is very easy, just push down the tab and pull them.
(REMEMBER you must never force any part, if you get stuck on any part, just quit and call a techician)
so now you got both "arms" or the black thing holding the cover in your hands, you'll notice a metal part joining them, you'll need to pull it off, I used a pocket knife to pull it and then just used a screwdriver.
CAUTION: when you finish pulling that off, it may pop open.
Basically the system works with 4 parts: 2 parts of the arm, a spring and a little plastic thing inside that works like some kind of knee.
If you manage to put the whole thing back together you'll get it fixed, just put everything back together and it will work.
I couldn't hehe, so I decided just to remove the "knee" plastic thing and put the arm back together, I did that for both arms and put everything back together.
if you don't put the little plastic thing over the spring, you won't be able to open the lid and make it stay open by itself (which is what I did) but everything will work again. If you manage to put everything back together, you're my hero cause I think that piece must be assambled by a machine and it is really hard to do it with your bare hands.
So my printer works perfectly again, yeah, I need to hold the cover to change the cartridges, but hey, a little extra excercise is not bad.
The only thing I didn't do was to put the "knee" things. If I find a way to put them in the mechanism, it will work back to normal, meanwhile, I have my printer working perfectly now.
Posted on Jul 08, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Apr 28, 2014 | Lexmark X6570 InkJet Printer
Aug 31, 2011 | HP Officejet J5780 All-In-One InkJet...
Mar 07, 2011 | Epson Office Equipment & Supplies
Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.
Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.
Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.
Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.
Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.
Push the scanner support bar back to release it. Lower the printer unit until it is closed.
Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.
I hope this clears up your problem.
Good Luck and Have a Nice Day!!
Jan 25, 2011 | Dell 926 All-In-One InkJet Printer
Plug the Lexmark 2600 into an electrical outlet and press
the power button. Allow the unit to power up. The power button will turn green
Turn on the Printer and Open the top cover of the Lexmark 2600 by lifting the cover
upward. you will find all cartridges down there.
Now you see how to replace them
Remove the black ink cartridge from it's packaging. Remove
the tape from the black ink cartridge first and place the cartridge into the
left ink cartridge holder. Press the cartridge down into until you hear it lock
into place. Close the ink cartridge holder lid by pressing it down firmly. This
secures the ink cartridge in place.
Remove the colored ink cartridge from the packaging and
remove the tape from the cartridge. Place the cartridge into the right
cartridge holder and press down until it clicks into place. Push down the
cartridge holder lid.
Close the lid of the Lexmark 2600 and allow the print
cartridges to align. The power light will be blinking while the cartridges are
being aligned; once the power light turns solid, the printer is ready for use.
Do rate, if found helpful
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Dec 22, 2009 | HP Hewlett Packard Deskjet 5650 InkJet...
May 17, 2009 | Canon PIXMA MP600 all-In-One InkJet...
May 16, 2009 | Canon Office Equipment & Supplies
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