Question about Ricoh Aficio SP-C210SF Printer

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Fax Log Cannot locate a fax log of sent or attempted sent faxes. Is there a way to re-send a sent fax from the computer screen?

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  • Anonymous Mar 26, 2014

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  • Master
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Sure. You should be able to find the fax log in a folder in the folder for your Printer underC> Accessories or Programs> Ricoh. If you can find the fax, you can go to Edit in the toolbar>select all>copy and then paste it into a new fax. If you can automatically resend it from the log folder I am not sure. Look through the options there and see if you can.

Good Luck to you and Thank you for using Fix Ya!

Posted on Aug 22, 2008

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How can i Troubleshooting Fax Issues on my hp officejet 4650?


If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
    1.Voice Mail
    2.Call Waiting
    3.Billing Tone
    4.Privacy Block
    5.Security Screen
    6.Anonymous Call Rejection
    7.Privacy Manager
    ·These may block your incoming faxes. So disable the above features.
    ·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
    ·Check the Ring to Answer value.
    ·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
    ·Now, you can receive the incoming faxes.
    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
      ·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
      ·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Jun 27, 2017 | HP Office Equipment & Supplies

1 Answer

How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

Aug 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Wish to print outgoing fax log date/time/number


Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press c00424037.gif to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

May 06, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Restoring sent and received faxes to fax logs


That's not the way to backup your logs. You copied only the fax images, and not the logs to go with them. This is a common error that is made quite often. Unless you have the original log structure, your data (logs) that link to the actual fax images (fxds, fxrs, etc.) are lost.

Troubleshooting WinFax suggestion:
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412

Jan 02, 2009 | Symantec WinFax Pro for PC

1 Answer

Hi how do I turn of tx and rx reports on faxcentre F110/


The machine can print a transmission (confirmation) report after each transmitted fax. This report indicates whether or not the fax has reached the intended recipient. Four different settings are available for the transmission report:
  • With: a report is printed when the fax transmission was successfully sent or when it is completely abandoned. There is only one report for each fax sent.
  • Without: no transmission report is automatically printed, however, the machine will save all fax transmissions that took place in memory. The faxes sent can be viewed by printing out a transmission log (report).
  • Always: a report is printed after each successful or interrupted transmission.
  • On Error: a report is printed only if the transmission failed or is abandoned.


NOTE: With each transmission report from memory, a reduced version of the first page is automatically reproduced.

To modify the report type setting:
  1. Press the [OK] button directly below the Display Screen. '1 Installation' and '2 Fax' will be displayed.
  2. Press [2], [5] on the numeric keypad. ‘25 >Send Report’ will be displayed.
  3. Press [OK]. The transmission report screen will be displayed.
  4. Press the up or down arrow button directly below the Display Screen to select a transmission report setting, then press [OK]. ‘25 Send Report’ will be displayed.

    NOTE: As the up and down arrow buttons are pressed, the menu will scroll through the available choices and move the greater than symbol (>). Stop when the greater symbol is in front of the appropriate selection.

  5. Press the [Stop] button on the Control Panel. The 'Date / Time' screen will be displayed

Dec 11, 2008 | Xerox FaxCentre F110 Plain Paper Laser

1 Answer

My HP Photosmart C6180 All-in One Series prints out a Fax Log after each Fax sent, How do I change the setting so that it prints a Fax Log only on request


Press the Fax Menu button twice to get to the Fax Menu to select or change Fax Options. I didn't see Fax Log in the manual, but I think they refer to it as a Fax Confirmation.

The only reference I saw in the manual was this:

"Note If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes."

Oct 20, 2008 | HP Office Equipment & Supplies

1 Answer

How can i refresh my send logs automatically ?


You can't, if a fax failed, and you leave it in the log, its listed there as a failure. If you're manually resubmitting the fax, while its in the outbox being re-transmitting or waiting, you can delete the old entry that failed in the send log. http://www.getfaxing.com/forums


Sep 08, 2008 | Symantec WinFax Pro for PC

4 Answers

Sending fax error message "low memory"


Try reading these:

General fax problems
Issue Cause Solution The document stops feeding in the middle of faxing. The maximum length of a page that can be loaded is 381 mm (15 inches). Faxing of a longer page stops at 381 mm (15 inches). If no jam exists and less than one minute has elapsed, wait a moment before press Cancel . If a jam exists, remove the media. If the item is too small, it can jam inside the automatic document feeder (ADF).

(HP LaserJet 3015 all-in-one) The minimum paper size for the ADF is 74 x 105 mm (2.9 x 4 inches).

(HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one) The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, remove the media. The fax activity logs or fax call reports are printing at inappropriate times. The fax activity log or fax call reports settings are not correct. Print a configuration report and check when the reports print. Set the appropriate log or report printing times through the control panel or the HP Toolbox. The volume for sounds that the device emits is too loud or too soft. The volume setting needs to be adjusted. Set the appropriate sound volume settings through the control panel. Fax send troubleshooting Use the information in the following table to solve problems that might occur when sending faxes: Issue Cause Solution Faxes stop during sending. The fax machine to which the fax is being sent might be malfunctioning. Try sending to another fax machine. The telephone might not be working. Do one of the following:
  • Turn up the volume on the device, and then press Fax/Send on the control panel. If a dial tone is heard, the telephone line is working.
  • Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to make sure that the telephone line is working.
A communication error might be interrupting the fax job. Change the redial-on-communication-error setting to On.

See the electronic User Guide on the CD-ROM that shipped with the product. The device is receiving faxes but is not sending them. If the device is on a PBX system, the PBX system might be generating a dial tone that the device cannot detect. Disable the detect-dial-tone setting.

See the electronic User Guide on the CD-ROM that shipped with the product. A poor telephone connection might exist. Try again later. The fax machine to which the unit is sending to might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following:
  • Turn up the volume on the device, and then press Fax/Send on the control panel. If a dial tone is heard, the telephone line is working.
  • Disconnect the device from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to make sure that the telephone line is working.
Outgoing fax calls continue to be dialed. The device automatically redials a fax number if the redial options are set to On. Press Cancel to stop the redials while the device is dialing.

To cancel a pending fax job, see "Canceling a fax job" in the electronic Users' Guide on the product CD-ROM.

See "Changing the redial settings" in the electronic Users' Guide on the product CD-ROM. Faxes that are sent are not arriving at the receiving fax machine. The receiving fax machine might be off or might have an error condition, such as being out of paper. Call the recipient to make sure that the fax machine is on and ready to receive faxes. The originals might be incorrectly loaded. Make sure that the original documents are correctly loaded into the automatic document feeder (ADF) input tray or flatbed scanner (not available with the HP LaserJet 3015 all-in-one). A fax might be in memory because it is waiting to redial a busy number, other jobs that are ahead of it are waiting to be sent, or the fax is set up for a delayed send. If a fax job is in memory for any of these reasons, an entry for the job appears in the fax log. Print a fax activity log and check the Status column for jobs that show a Pending designation. All of the numbers of a long fax number cannot be dialed. The maximum number of digits of characters that can be entered into a fax number is 50. Try manually dialing the fax number. Faxes that are sent include a block of gray shading at the end of each page. The original may be on the flatbed scanner (HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one only), with the glass-fax size set incorrectly. Make sure the setting is correct. See "Changing the default glass-size setting" in the electronic Users' Guide on the product CD-ROM. Faxes that are sent have data missing from the end of each page. The original may be on the flatbed scanner (HP LaserJet 3030 all-in-one and HP LaserJet 3380 all-in-one only), with the glass-fax size set incorrectly. Make sure the setting is correct. See "Changing the default glass-size setting" in the electronic Users' Guide on the product CD-ROM.

Jul 16, 2008 | HP LaserJet 3030 All-In-One Printer

1 Answer

3150 fax machine outputs a blank page when my fax sends to it


(05) Would you, please, SEND a fax from the machine that blank faxes are being received from to a different recipient on a different fax machine all together, please?

This will enable us to pin down which machine is really experiencing the issue.

Thank you
BJ @:)

Apr 17, 2008 | HP LaserJet 3150 All-In-One Printer

2 Answers

Lexmark 7350 all in one


Before you begin


To pinpoint the cause of the issue, please record answers to the following questions:

Can a fax be sent or received?
Can a fax be sent, but not received?
Has the fax function ever worked in the past?

Any error messages may also help to narrow down the cause of the issues.

Print out the following:

- a settings list to view the current fax settings
- a receive log if there are issues receiving faxes
- a send log if there are issues sending faxes
- an activity log if faxes cannot be sent or received.
Initial checks
If the fax option has worked in the past and does not do so now, check that the same connection is being used and that it still works.
Check to see if any configuration settings have been changed that could have affected the fax settings.

Faxes cannot be sent/received:
If you are using a digital line, you need an analog card, an ISDN adapter, or an ADSL filter in order to send faxes.
If a PBX is being used, an ISDN Adapter/ADSL filter will not be used as these are supplied within the system. (A PBX is normally used within a company to share a small number of public lines among a large number of private ones to save on cost.) For instructions on configuring the X6100 Series machine with a PBX, see How and When to Use the PBX Option.
Check the phone line (without the printer):
Test the line by connecting a phone directly into the phone port.
Check for a dialing tone.
If you cannot hear a dialing tone, try another phone cable. Once you can hear a dialing tone, you know that the phone port is live and working.
Make sure the RJ11 cable is not damaged.
Check that the printer is accessing the dialing tone correctly:
Press the Options button on the operator panel five times until ON HOOK DIAL is displayed.
Press Select. You should hear a dialing tone.
If you can't hear a dial tone, make sure that the speaker volume is set to High. (Go to Fax, press Options eight times until SPEAKER VOLUME is displayed, then use the plus or minus buttons to change the setting to HIGH. Press Select.)
If there is still no dial tone, unplug the power cable and the phone lead, then plug them back in and try again.

Faxes can be sent but not received:
Connect the Lexmark All-in-One directly to the phone port. IMPORTANT: Do NOT connect any phones to the EXT port.
Make sure the Fax receive mode is set to answer the fax after 3 rings. (Press the Fax button on the operator panel and then press Options three times until ANSWER FAX WHEN is displayed. Change the settings using the - or + buttons as appropriate.)

Faxes can be received but not sent:
Make sure that Country Code is set correctly:
Press the Fax button on the operator panel and then press Options 15 times until Advanced is displayed.
Press Select.
Press Options 13 times and then press the + or - button until the right country is displayed.
Press Select.

IMPORTANT! These tests must be carried out with NO EXTENSIONS, i.e. phones or answering machines, connected to the EXT port on the All-In-One.

Feb 15, 2008 | Lexmark X8350 Print, Scan, Copy and Fax...

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