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Cannot delete print jobs in queue - Lexmark Printers & Copiers

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Instead of restarting, try this:
1. Start
2. Run
3. Type this in the box: services.msc
4. Hit ENTER
5. Scroll down to PRINT SPOOLER
6. Right-click on it and choose RESTART

This will clear out your print queue without having to restart. Good luck!!

Posted on Aug 29, 2008

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  • 79 Answers

Hi this is the more effective way to refresh the print queue.

Manually Stop and Restart the Spooler Service

  1. Click Start, click Run, type command, and then click OK to display the command.com window.
  2. Type net stop spooler, then press <Enter>.
  3. Type sc config spooler depend= RPCSS start= Auto, then press <Enter>. The spaces between = and RPCSS and = and Auto are important. Without these spaces, the command fails.
  4. Type net start spooler,then press <Enter>.

Posted on Aug 31, 2008

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  • Master
  • 1,049 Answers

This happens a lot in Windows with Network printers. Mark all you jobs in the queue for deletion, then restart. Once you restart they should either be gone completely or at the very least deletable again.

Posted on Aug 29, 2008

  • NA NA
    NA NA Sep 29, 2008

    Also check that you are not printing postscript to a PCL only printer, using the wrong driver, or in the case of an IP printer, using the wrong port. These can cause this type of thing too.

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None of these worked for me when I had a "stuck" job printing from a web-page. I had to make sure the printer was offline, disconnect all networking and then make a simple "Cancel" which then worked. Might be long URLs or faulty/non-responding printing sources hanging printing Windows printing subsystem entirely (using Win 7 Pro).

Posted on Jul 05, 2011

  • Christian Jul 05, 2011

    Forgot to include that you likely need to reboot computer as well (which implicitly restarts the printer spool service) and making sure Windows boots without access to printer device and network.

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6 Suggested Answers

BARRET
  • 21 Answers

SOURCE: job in queue

Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..

Posted on Sep 19, 2007

  • 1 Answer

SOURCE: unable to clear printer queue

This always works for me: http://www.QueClear.com

Posted on Aug 09, 2008

  • 1 Answer

SOURCE: cannot delete print job

Try rebooting, that works for me most of the time.

Posted on Jan 22, 2009

websnail
  • 419 Answers

SOURCE: printer will not cancel print job

Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Posted on Jan 25, 2009

Hannibalwr
  • 99 Answers

SOURCE: I cancelled a print job from the Vista Printers

hi,

you need to delete the jobs and print the stuffs...

you need to give the following commands in the command promt which can be accessed from the start menu or by clicking "windows key+r"

net stop "print spooler"
to stop the print spooler

after you have stoped the print spooler
Browse to your windows\system32\spool\PRINTERS\ folder

You should see files there ending in .SPL and .SHD created around the time you tried to print – delete these files.

now try to print the stuffs..

if it clears the mess please give a vote....

Posted on Mar 11, 2010

  • 1 Answer

SOURCE: hp laserjet p1006 printing jobs gets struck in printing queue

Solved a similar problem by turning off the UAC (User Account Control) in Windows Vista and Windows 7 machines. Worked great without UAC on.

Posted on Apr 17, 2010

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2 Answers

What to do if after canceling the printing in queue document its status is still showing deleting ?


Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

Jun 29, 2015 | Printers & Copiers

1 Answer

So far answers don&#39;t coincide with the directions I've been given, which is "Press the WSB Button for 5 seconds."


The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

Oct 14, 2014 | Canon Printers & Copiers

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

2 Answers

Deleted print job stuck in queue


You can always restart the computer, that will "unstick" a print job that gets stuck deleting.

Jul 01, 2009 | Dell Inkjet 720 Printer

1 Answer

Can not print...jobs are held in queue


go to administrative tools THEN SELECT SERVICES. STOP THE PRINT SPOOLER SERVICE. then see if the item is still in the print queue.. if so delete it .. but I think it'll go away when you stop the service. when it does.. restart the print spooler

May 20, 2009 | HP Deskjet D4260 InkJet Printer

1 Answer

My last print job gets stuck deleting in the queue!


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Feb 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Job in queue


Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..

Sep 18, 2007 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Can not clear the print que


Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.

Sep 13, 2007 | HP PSC 1410v All-in-One Printer

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