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Cannot delete print jobs in queue - Lexmark Office Equipment & Supplies

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Instead of restarting, try this:
1. Start
2. Run
3. Type this in the box: services.msc
4. Hit ENTER
5. Scroll down to PRINT SPOOLER
6. Right-click on it and choose RESTART

This will clear out your print queue without having to restart. Good luck!!

Posted on Aug 29, 2008

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Hi this is the more effective way to refresh the print queue.

Manually Stop and Restart the Spooler Service

  1. Click Start, click Run, type command, and then click OK to display the command.com window.
  2. Type net stop spooler, then press <Enter>.
  3. Type sc config spooler depend= RPCSS start= Auto, then press <Enter>. The spaces between = and RPCSS and = and Auto are important. Without these spaces, the command fails.
  4. Type net start spooler,then press <Enter>.

Posted on Aug 31, 2008

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  • 1,049 Answers

This happens a lot in Windows with Network printers. Mark all you jobs in the queue for deletion, then restart. Once you restart they should either be gone completely or at the very least deletable again.

Posted on Aug 29, 2008

  • NA NA
    NA NA Sep 29, 2008

    Also check that you are not printing postscript to a PCL only printer, using the wrong driver, or in the case of an IP printer, using the wrong port. These can cause this type of thing too.

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None of these worked for me when I had a "stuck" job printing from a web-page. I had to make sure the printer was offline, disconnect all networking and then make a simple "Cancel" which then worked. Might be long URLs or faulty/non-responding printing sources hanging printing Windows printing subsystem entirely (using Win 7 Pro).

Posted on Jul 05, 2011

  • Christian Jul 05, 2011

    Forgot to include that you likely need to reboot computer as well (which implicitly restarts the printer spool service) and making sure Windows boots without access to printer device and network.

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6 Suggested Answers

BARRET
  • 21 Answers

SOURCE: job in queue

Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..

Posted on Sep 19, 2007

  • 1 Answer

SOURCE: unable to clear printer queue

This always works for me: http://www.QueClear.com

Posted on Aug 09, 2008

  • 1 Answer

SOURCE: cannot delete print job

Try rebooting, that works for me most of the time.

Posted on Jan 22, 2009

websnail
  • 419 Answers

SOURCE: printer will not cancel print job

Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Posted on Jan 25, 2009

Hannibalwr
  • 99 Answers

SOURCE: I cancelled a print job from the Vista Printers

hi,

you need to delete the jobs and print the stuffs...

you need to give the following commands in the command promt which can be accessed from the start menu or by clicking "windows key+r"

net stop "print spooler"
to stop the print spooler

after you have stoped the print spooler
Browse to your windows\system32\spool\PRINTERS\ folder

You should see files there ending in .SPL and .SHD created around the time you tried to print – delete these files.

now try to print the stuffs..

if it clears the mess please give a vote....

Posted on Mar 11, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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2 Answers

What to do if after canceling the printing in queue document its status is still showing deleting ?


Give it a few minutes. Sometimes it takes awhile to delete the document.

If that fails, turn off the printer, wait a minute, then turn it back on. The document should be deleted.

Jun 29, 2015 | Office Equipment & Supplies

1 Answer

How do I delete a print job?


turn off the printer and remove power to the printer. Job will be stored in printers memory. Go to p.c you printed from and check printer queue see if job is in printer queue on p.c as well and then delete from queue. If it does not delete from the queue go to if windows p.c the services under control panel and stop and restart the spooler service.if print job is stuck in the printer queue.

Mar 10, 2015 | HP Envy 4500 e-All-In-One Printer, Copier,...

1 Answer

So far answers don&#39;t coincide with the directions I've been given, which is "Press the WSB Button for 5 seconds."


The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

Oct 14, 2014 | Canon Office Equipment & Supplies

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

2 Answers

I cannot uninstall my Lexmark printer model X 4580 because I have to delete print job. How do I do this on my new Macbook/Pro?


You can uninstall printer driver from library folder.
Go to system preferences and delete driver from Library /Printer .
Delete that folder then your printer driver is will uninstalled then reinstall the driver if you want to use it again.
Let me know if you need further assistance.
Thanks for using FixYa.

Feb 20, 2010 | Computers & Internet

2 Answers

Deleted print job stuck in queue


You can always restart the computer, that will "unstick" a print job that gets stuck deleting.

Jul 01, 2009 | Dell Inkjet 720 Printer

1 Answer

Can not print...jobs are held in queue


go to administrative tools THEN SELECT SERVICES. STOP THE PRINT SPOOLER SERVICE. then see if the item is still in the print queue.. if so delete it .. but I think it'll go away when you stop the service. when it does.. restart the print spooler

May 20, 2009 | HP Deskjet D4260 InkJet Printer

1 Answer

My last print job gets stuck deleting in the queue!


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Feb 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Job in queue


Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..

Sep 18, 2007 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Can not clear the print que


Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.

Sep 13, 2007 | HP PSC 1410v All-in-One Printer

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