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I am trying to copy a document from the automatic feeder. The feeder will not pick up the document and instead of getting a copy, I get a blank page. I have cleaned the rollers and nothing has changed.

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  • Anonymous Aug 22, 2008

    My hp photosmart c4200 series has been working fine for months. It will only print out blank sheets, I have checked rollers and any paper jam, and have disconnected the printer for a few seconds.

  • Wengen Aug 22, 2008

    My hp photosmart c4200 all in one series has been working fine for months. It will only now print out blank sheets when I try to print from the computer, but keeps printing out an alignment sheet. I have checked the ink cartridges, the rollers for any paper jam, and have switched off for a few seconds. I am now stumped. what is the problem?

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I have noticed that these rollers can wear to the point that they no longer make proper contact with the paper regardless of cleaning. (Especially if you frequently print to paper of varied thicknesses) Try using a card stock sheet in the automatic feeder, if the problem goes away, you will need to replace the rollers to print to standard letter.

Posted on Aug 29, 2008

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Multiple pages feed when printing on hp 7410


  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

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If there was dirt or a dark smudge on the glass (or mylar), it would show up as a black line, but whiteout is white, and shows up as a void (blank) line.

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Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.
NOTE: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.

If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually.

Follow the steps below to clean the rollers or separator pad.

1.Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad.
2.Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
3.Use the damp cloth to wipe any residue off of the rollers or the separator pad.
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then connect the printer directly to the wall outlet..and then check..
if its still the same then try these steps..
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2)while pressing these two button plug in the power chord to the back of the printer..
3)after you plug in the power chord do not release those two buttons untill the screen goes blank..
4)once the screen is blank release the buttons and then turn on the printer..
5)then try to make a copy from the ADF..if its still the same..then machine should be replaced..
let me know if this has worked..

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get rid of that hp piece o crust. demand your money back.

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