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IR2016 Download Standby message

Hi,
I have a Canon IR2016 which shows everytime I turn it on "Download Standby". The problem has started since current dropped out, I guess my copier is waiting for some update of his firmware but I don't know how to do that.
Canon company has told me to send the copier to them, but it is a bit complicated because Canon workshop is too far, around 1000 Km.

I am searching for another mean than sending my copier to Canon to solve my issue, I would appreciate very much if someone could help me.

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  • 3 more comments 
  • William VITULLO Aug 31, 2008

    I manage to get the Service Support Tool ver3.35e, but copier system software file is missing.

    I have to upload the system software into copier to make it running again.

  • Mamin Sep 06, 2008

    Hi,
    I have a Canon IR2016 which shows everytime I turn it on "Download Standby". The problem has started since current dropped out, I guess my copier is waiting for some update of his firmware but I don't know how to do that.
    Canon company has told me to send the copier to them, but it is a bit complicated because Canon workshop is too far, around 1000 Km.

    I am searching for another mean than sending my copier to Canon to solve my issue, I would appreciate very much if someone could help me.

  • William VITULLO Sep 08, 2008

    Finally, I received the last necessary file: the system software for IR2016.



    With the help of the Canon Service Support Tool, I uploaded the system software into the copier.

    After a reboot, it is now running perfectly. But to prevent future problems I think it will be better to protect it with a surge device.

  • egycopy Nov 30, 2008

    Hi,
    I have a Canon IR2016 which shows everytime I turn it on "Download Standby". The problem has started since current dropped out, I guess my copier is waiting for some update of his firmware but I don't know how to do that.
    Canon company has told me to send the copier to them, but it is a bit complicated because Canon workshop is too far, around 1000 Km.

    I am searching for another mean than sending my copier to Canon to solve my issue, I would appreciate very much if someone could help me.

  • EngineerKhamis Sep 08, 2014

    i dont see the answe but the comments

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Hi,
I have a Canon IR2016 which shows everytime I turn it on "Download Standby so how can i sovle this probem?

Posted on Mar 19, 2009

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Canon IR2016 which shows everytime I turn it on "Download Standby

Posted on Feb 13, 2013

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The copier needs its firmware flashed and updated. Any certified Canon tech can do this.

Posted on Jan 05, 2009

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Any canon technician can update software . contact with technician

Posted on Oct 08, 2012

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Back to coustomer

Posted on Feb 09, 2012

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