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Chris Freytag Health Blender Travel Mug

I just purchase the Health Blender from QVC. Love it, except that I cannot get the top off of the Travel Mug. I've tried everything short of dynamite! I tried the hint given in the manual of soaking in hot soapy water. Didn't work! My husband can't even get it off and he's no ninety-pound weakling! I hate to have to send the whole blender back to QVC as an unsatisfactory product, but I want to use the travel mug.
Any suggestions? Or can you send me a new mug?
HELP!

Alecia

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My husband and I had the same problem until I asked him to try one more time. Instead of righty tighty it's righty loosy- like the manual says. Good Luck.

Posted on Sep 17, 2008

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I had this same problem, and after several minutes of straining/making faces that terrified my wife and kids, I broke down and reached for the manual. Having finally prevailed, I offer a two-part solution:

1. Hidden in the manual is a key fact--the lid is threaded BACKWARDS. To open the lid, one must turn CLOCKWISE.
2. Considering that I had just spent several minutes making a tight lid even tighter, a special tool was called for. I have something called a "Monster Grip" that consists of a long rubber strap attached to a sturdy plastic handle. Using that tool, carefully, so as to avoid breaking the handle, I was able to open the lid, which was still quite tight through the first half-turn.

Posted on Jun 03, 2009

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