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MY LAPTOP CD/DVD DRIVE DOESN'T WORK

MY CD/DVD DRIVE IN MY COMPAQ PRESARIO V2000 laptop stopped working. When I ran a system hardware check it didn't recognize the cd/dvd drive was on. i have tried installing drivers, but it didn't work either. So I am clueless at this point. I'm hoping you could give me other options to try to resolve my problem...

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  • omnipotent1 Aug 22, 2008

    I tried the Registry function, but it still did not work. Any other options.......?

  • Anonymous Dec 31, 2008

    i have anew laptop toshiba but the dvd player dosnot work / idont know why and ididnot find it in my coputer padge

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Check the registry

click start > run > type regedit > click ok.

In Registry Editor, expand the following registry path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class

Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the right pane, look for UpperFilters and LowerFilters, right click each of them and then click Delete. (If you only see one then that's fine).

NOTE: Make sure not to delete anything else or else your system will not boot to windows.

After deleting upprer and lower filters, exit from the registry editor and restart your system.

Check if your cd/dvd drive is working.

Posted on Aug 22, 2008

  • Janet Nery
    Janet Nery Aug 25, 2008

    Update the firmware of your cd/dvd drive. You can get the firmware from the compaq's website.

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Yeah,..it works,..thank you so much!

Posted on May 28, 2010

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Acer laptop double layer player dvd only not working, how can solve this problem

Posted on Oct 20, 2009

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