Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Ice dispenser not dispensing.

Whirpool side by side refrigerator with fast fill water dispenser, model no above; just turned a year old, so out of warranty. Ice dispenser will not work on crushed or cubed selection. Have confirmed not locked, have emptied and thawed out ice bin. When button pushed to dispense either crushed or cubed ice there is a slight grinding noise - then nothing. Thought I would try a hair dryer today on the motor, see if maybe it is just frozen.

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  • Anonymous Aug 31, 2008

    I have the same exact problem. I unscrewed the two screws showing when you remove the ice bin. That was a mistake but when you remove the two screws that are underneath the area and then remove the plastic plate you can reach two more hex screws inside that hold the motor. that might be a mistake as well because i think we are really trying to find the switch that is bad and not the motor. I need to find a hex wrench that fits this small hex nut

  • nayyar72 Sep 03, 2008

    i've got the same problem. when I remove the bin and check the motor speed, it appears slow and not a smooth motion. Is this what you see?

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  • 61 Answers

The hex wrench your after is know as nut ddriver screw drivers / you can remove the auger assembly quite easily the activation switch is located in the door assemby. be carefull the auger is powerfull.

Posted on Oct 06, 2008

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Posted on Jan 02, 2017

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