Question about Canon PIXMA MX700 All-In-One InkJet Printer

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Error TX Report

What does NG mean?

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I cannot find the answer anyplace, as to the meaning of the code. Have you tried turning off the machine, unplugging it for five minutes and then turning it back on? Have you checked for paper jams? cartridge problems? Correct settings for paper? Correct functional settings? What were the circumstances when this code appeared and was there any other message prior to that? There is an upgrade for your Printer at the following:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15651#DownloadDetailAct

Be sure to enter your op system and download the correct upgrade for your system. This mayhelp. Just make sure to turn off all programs before you download, so that you get a clean download.

If you do not have an answer I would call a Canon service center before I used the equipment anymore. There might be a simple reset that we do not know about.

Thank You for using Fix Ya.

Posted on Aug 22, 2008

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I cannot send email from the D1180. We have a new Canon D1180 in the office attached to the network but I cannot sent email. I go through the steps and it looks like it is going to send it correctly but...


Not sure of the exact answer to the code, but make sure the SMTP or POP settings are correct so it knows what account to send them from.
Also If your network runs through a server make sure the correct user rights have been assigned to allow the printer to send.
Hope this helps Regards GM

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What does NG mean in the TX/RX log?


NG just means the fax was unsuccessful or No Good. After the NG should be another number code that tells what type of error it was. Could be busy on the other end, poor line quality, or any number of things.

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Print activity report on my canon pixma mp830 and the result is NG.. trying to find what that means


NG only means the result is No Good. After the ng there should be an error number that tells what the problem is.

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Canon MP530 - Fax - ERROR TX Report - NG


Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

Jun 06, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Wont stop printing TX report!


moz-screenshot.jpgmoz-screenshot-1.jpgmoz-screenshot-2.jpgmoz-screenshot-3.jpgHere are some of the instructions you'll need, but you can also find more assistance by accessing the online Canon support site and searching the exact error message you get. (click here)

ssue:
ERROR LCD: INCORRECT PAPERSIZE
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit
  1. Slide the platen to the left.
    slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.


Here are instructions for changing the setting of the tx report:
Issue: How do I change the TX report
Solution: Changing the TX Report-IC D/PC 1000 Series

Changing the TX Report
  1. Press <Additional Functions>.

  2. Use <la.gif> or <ra.gif > to select [FAX SETTINGS], then press <Set>.

  3. Use <la.gif > or <ra.gif > to select [REPORT SETTINGS], then press <Set> twice.

  4. Use <la.gif > or <ra.gif > to select the option you want.
Name Description TX REPORT 111OUTPUT NO
111PRINT ERROR ONLY
111REPORT WITH TX IMAGE
111111ON
111111OFF
111OUTPUT YES
Enables/disables automatic printing of a transmission report. No report is printed.
Prints a report only when a transmission error occurs.
If you select PRINT ERROR ONLY or OUTPUT YES, enables/disables printing of the first page of the fax under the report.
Prints a first page only when a transmission error occurs.
The first page is not printed.
Prints a report every time you send a document.
(The factory default setting is in bold face.)


I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



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1 Answer

Need list of Fax result codes for Canon MF5550


NG 070 = Issue: ERROR LCD: CLEAR ADF, DOCUMENT TOO LONG
Solution: Reduce the length of the document

Reduce the length of the document to within 14" (356 mm).

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1 Answer

Report of fax


Hey renzo737 - Follow these steps to have your machine print a report after you send each fax:

1)Hit the Fax button, then the Menu button.
2)Press the < and > buttons to scroll until you reach
TX Settings. Hit OK.
3)Use the < and > buttons to scroll until you reach TX REPORT.
Then hit ok.
4)First you want ATTACH TX IMAGE and then you want
PRNT FOR EACH TX.(it may also say as TX REPORT)

On your machine under TX report it may just say PRINT ERROR ONLY, which means only print if there's an error, or the PRNT FOR EACH TX. You'll find it easily. You want the print for each tx option. This will print a report and give confirmation that your fax went through after each fax. If you have any problems understandind this or need more help just give a shout.
If this solves your problem PLEASE rate this as fixed. Like I said if you need more help just add a comment and I'll be happy to assist you further. Thanks and have a good one.

Jeff

:

Jun 30, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon fax mp780 says 'ERROR TX REPORT' 'result NG', what do I have to do to to snd the document? The manual has no translation of error codes!


If you go into the fax tx settings and turn off ECM setting, the fax should send (at least it did for me when I had the same problem).

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2 Answers

MP830 Canon Faxing problem


Display the fax menu and then select Print Report\List and print the Users Data List. Check the setting of the ECM TX setting. If this is ON turn it OFF. This is the Error Correction Mode setting, probability is the fax you are sending to is not ECM compatible. The MP830 is suppose to automatically send in standard mode if receiving machine is not ECM compatible however I am not sure how well this works. Turn the ECM setting off by displaying the Fax Menu and then select Maintenance\Settings, Device Settings, Fax Settings, TX settings, ECM TX.

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5 Answers

Repeated Fax TX report printing


Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!

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