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With the model number, we may have been able to give you a link to the actual service manual. Without it, we can only give you general answers. The
first thing I would suggest is a hard
reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
If that doesn't work,
leave it unplugged for about 5 minutes, then try it again. You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites. The turntable pad is used to turn it off for cooking without the turntable, then to turn it back on when you do want to use the turntable.You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites. The turntable system
consists of the motor, the coupler, the turntable support with rollers,
and the tray.
You can see and hear a video of how a turntable motor should
sound when you rotate it by hand.
If
yours is not set to be off via the control panel, and it won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
plastic coupler.
To
replace either, you need to unplug power, then remove the bottom cover
of the oven.
In some brands, you have to cut the motor cover off with
snips, then use a
screw when reassembling it.
Sure, if parts are available. The turntable system
consists of the motor, the coupler, the turntable support with rollers,
and the tray.
You can see and hear a video of how a turntable motor should
sound when you rotate it by hand.
If
yours is not set to be off via the control panel, and it won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
plastic coupler.
To
replace either, you need to unplug power, then remove the bottom cover
of the oven.
In some brands, you have to cut the motor cover off with
snips, then use a
screw when reassembling it. You can find links to helpful exploded view diagrams and part ordering help here.
The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.
Here is a video of how a turntable motor should sound when you rotate it by hand.
If
yours is not set to be off via the control panel, and it won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
plastic coupler.
To
replace either, you need to unplug power, then remove the bottom cover
of the oven.
You order Sharp parts Encompass here or call them toll-free at 866-779-5835.
> Will the food be evenly heated even though the plate is not rotating?
No.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
The magnetron (the part that heats the food) is probably done, they tend to go out if the fuse didn't blow and it usually isn't worth fixing as the cost of the magnetron is almost what it would cost to buy a new microwave.
Sorry for the bad news.
Benjamin
Sounds like the turntable motor is burned out or you may need a new coupler which is a plastic piece that sits on the motor shaft under the round glass tray. There is no button to make this work, it should rotate automatically when you select your time.
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.
If that doesn't work, leave it unplugged for about 5 minutes.
You can download your owner's manual here:
http://www.miele.co.uk/Resources/OperatingInstructions/M%20625%20EG.pdf
On the last page it has the contact information for various countries.
You can locate servicers or spare parts.
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand:
http://www.youtube.com/watch?v=rPSWi_z7M58
If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Well it seems that there is some fault in the turnable motor, turntable system consists of the motor and coupler, turntable support with rollers and the tray. I have a video link to help you more on this -- how a turntable motor should sound when you rotate it by hand... please follow the below link -
http://www.youtube.com/watch?v=rPSWi_z7M58
If motor grinding... etc., it means you may have a bad motor or plastic coupler.
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If
yours won't rotate
or it sounds like it's grinding, etc., you may have a bad motor or
plastic coupler.
Since
it's less than one year old, it should be fully covered under warranty, as long as the problem is not due to grease or liquid spilled down into the motor.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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