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Mam, First remove the toner bottle. Turn of the power. Then turn on the power. without he toner bottle in the machince. Let the machine then run thur its normal program. When the machine asks for a new toner install the bottle. Also check the toner bottle, ensure the nub that sticks out is not damaged if it is dented in anyway replace with a new bottle. That nub is what toner motor uses to turn the bottle, if damage the motor will not get a good whole on the bottle. If that does not work you may need a new image unit.
Using the correct toner bottle not a EP2010 bottle or biz hub toner bottle, make sure using the correct bottle, if correct bottle turn the machine off remove the toner bottle turn the machine on without the bottle in it. let the machine do its thing when it ask for toner install the bottle correctly. if the nub on the bottle is damaged then get a new one that is what the toner bottle motor uses to turn the bottle if it is damaged its clicking because its trying to turn the bottle.
On a 3224, the used toner bottle is easily replaceable. To get to it, open the front cover of the copier. In the lower left corner, you will see a white or light gray plastic container which slides straight out -- that is the used toner bottle. You can replace it (if you have a new one) by taking the old one out, putting the black plug in the hole to prevent toner from spilling, throwing it away, and inserting the new bottle. If you don't have a new used toner bottle, you can empty this one out into a large bag or trash can and then reinstall it.
Hello sir; You may open side door, you will find out a retangle plastic box that is the waste toner bottle, on the top of waste toner bottle have a green knob, just slide it to right, you can remved it and dump it out.
The copier has an "eye" that detects when the waste toner bottle is full. If you dump it and reuse it, the residue can build up and cause the machine to "think" the bottle is still full. I experienced the same problem. If you re-use an old bottle, after emptying, rinse our any remaining residue and dry the bottle out. Your copier should then notice the bottle being empty.
the part numbers are different for each toner from ricoh, Lanier, Savin and Gestetner. From what I recall is the bottles are different, check the old bottle vs new. Also if the machine had run very low you may have to open and close the fron cover several times, this intiates a toner feed program.