Blaupunkt Hamburg MP68 Digital Media Receiver Logo

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Posted on Jun 23, 2011
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I just purchased a new Hamburg MP68 by telephone order and mail delivery in the USA from SW Stereo in new York. I successfully completed physical installation in a 1999 Porsche 911 Carrera Cabriolet. The existing wiring harness from the factory stereo plugged directly into the Hamburg MP68 with no adapters required (as I was told by the dealer). I also connected the microphone and USB cables but nothing is plugged into the USB adapter cable.I reconnected the battery and the unit does power up. After the welcome sequence completes the display shows a large rectangle with the word "TELEPHONE" in it. I have tried pushing just about every conceivable button and absolutely nothing happens. The only response I can get is by quickly touching the on/off button. This changes from TELEPHONE to MUTE and back. I inserted a CD into the unit. It accepted the CD but that has no effect. The unit is still locked showing TELEPHONE. The "MENU", "SRC", "DISC/ESC", "OK" buttons all have no effect. If I turn the unit off and turn it back on again while pressing "MENU" and the "0" keys simultaneously it does go into demo mode but when I touch another key to bring it out of demo mode it goes straight back to locked on "TELEPHONE". I looked through the online FAQs and can find nothing for MP68 specifically and nothing about locked controls in general. Please let me know what to try.

  • razona Jun 23, 2011

    I have to say I am sceptical about this proposal and implementing it will require pulling the unit out of the dash So I am reluctant.



    The Reason I am sceptical is that both the microphone cable and USB cable are merely extenders (the mic cable is in two pieces, an extender and a microphone). I have already done it without the microphone itself plugged into the extender cable. It is hard to understand how extender cables with no microphone or USB device plugged in can affect the results.



    Regarding the other suggestions, they all require pushing one of the front panel keys to begin the process. None of the front panel keys seem to produce any response as i detailed in my first request, unless the act of plugging a usb drive containing the software updates will change things with the front panel response.



    Bob

  • razona Jun 24, 2011

    I did some further research myself, comparing the pinout on the original Porsche CDR220 stock stereo with the MP68 and it is not really plug-in compatible as it was originally advertised to me. Assuming that no damage was caused by my current installation it looks like it should not be hard to modify the wiring slightly to solve the problem.

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  • Master 1,940 Answers
  • Posted on Jun 23, 2011
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I would try removing power to the unit, disconnect the microphone and usb cables, restore power to the unit and try again.

If it still says TELEPHONE, try the following:
Resetting the device (NORMSET)
You can reset the device to the factory settings. Your personal settings. e.g. your welcome text, will be deleted in the process.

  1. Press the MENU button 0.
  2. Press the LEFT (
  3. Press the rocker switch UP or DOWN to select the "NORMSET" function.
  4. Press and hold down the OK button 0 for longer than 4 seconds. "NORM ON" briefly appears on the display. The factory settings are restored. The radio briefly switches off and automatically on again during the process.
Note: If you press and hold down the OK button for less than 4 seconds, "NORM OFF' is displayed. Your personal settings are retained. Press the OK button to select adifferent function, or press the
DIS-ESC button to exit the menu.

If the display still says TELEPHONE, try the following:
If the display message of the device was set to TELEPHONE, try pressing and holding the power button for 2-3 seconds to turn on the device.

If the display still says TELEPHONE, try the following:
You may need a software update for your device.
You can update the software of this device without removing it. New software versions can be found on the Internet under www.blaupunkt.com. The software is transferred to the device with a USB data carrier.
Note: Please observe the information obtained at www.blaupunkt.com for handling the downloaded file and for installing the software on your device.
  1. To start the installation, connect the USB data carrier with the new software to the device.
  2. Press the MENU button 0 .
  3. Press the
  4. In the System menu, press the rocker switch Up or Down repeatedly until the "SW DNL" menu item is selected.
  5. Press the OK button to start installing the new software.


I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

  • Anonymous Jun 24, 2011

    If the cables are just extensions, this should not affect anything. It sounds like you may have received a faulty unit. I would recommend returning this device and getting a replacement.

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