Question about Jabra JX10 Bluetooth Headset Headset

2 Answers

Jabra JX10 Bluetooth doesn't/won't charge

I have tried to charge my bluetooth headset on it's charging stand, USB port and through my car charger. It's been packed away during for a year during (2) major moves. Jabra is unable to assist me although I've offered to pay for the repair.  Is there anyone who can help me?

Posted by on

  • 9 more comments 
  • leemae Aug 25, 2008

    My Jabra BT 330 also has been stored not used and now unable to be charged.

  • jo25632 Sep 12, 2008

    I have not used my Jabra JX10 since I received it as a gift as my phone lacked bluetooth. I have a new phone and now and I have this same problem. The Jabra has been sitting for about 1 year and now it won't take a charge.

  • alotoffish Sep 15, 2008

    Likewise - my JX10 was stored for a year and want to use it with my new iPhone. It won't charge. Perhaps the battery has a limited life expectancy. Is the battery replaceable?

  • remezentsev Sep 26, 2008

    Just the same. Not used for half a year - an now it's completely dead! Tried everything - no result...

  • smallfrye648 Oct 31, 2008

    Exact same problem - sat for a year, now no response when I try to give it a charge. Unfortunately, I've got nothing to add.

  • Anonymous Dec 16, 2008

    I received the JX10 as a gift about 2 years ago. I just purchased my first blutooth phoen and tried charging the JX10. No light appears when I plug the unit into the wall. When I tried plugging it into my usb, my usb reported overcurrent and shut off. The battery appears to have failed with lack of use.

  • Anonymous Jan 15, 2009

    My experience is just as described here. It worked after I bought it, I haven't used it for awhile and now it is impossible to recharge it. But thanks to all who reported this problem previously, now I know that my case isn't isolated

  • Euroenglish Jan 27, 2009

    I bought the JX10 based on a recommendation from a friend. It was a great headset... However, like the other people here have reported, I package it back in the box for a year (No need for a headset in my new job) and when California passed the law enforcing handsfree while driving I dug it back out... I have tried everything I can think of, again like the others, USB, cradle, etc... It was working fine when I packed it away, only had minimal usage before that point, hopefully someone finds a solution before I jetison the device as a lost cause..

  • Anonymous Apr 07, 2009

    I have the same problem as described by everone, worked great for a year or so. Didn't use it for about 6months, plugged it in yesterday and its officially dead!

  • wrand May 22, 2009

    I just received a hand-me-down Jabra JX10 BT Headset today. I placed in the cradle and plugged in only to find that the headset would not charge. I explored problems on the web and could not find a solution... problems... anyhow, I took the headset out of the cradle and plugged the AC directly into the headset....voila...little red light is beaming with colour. Can't wait for it to turn green. I hope this works for the rest of you.

  • Anonymous Mar 15, 2014

    the red light does not blink during charging


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Not sure if this is a solution or if it occurred by chance. Like many on here, I put my Jabra JX10 away for a few months while not using it. The time come for me to need it once again and found that it was dead. Made an attempt to charge the unit with negative results. The unit would only show a green "charged" LED indicator as if the unit was fully charged. I tried plugging the unit into the charger multiple times, and took the cradle out of the loop and just used the AC cord alone. Still with the same results. I pulled the outside cover off (slowly), to be sure not to break the small fragile tabs that hold it in place. The battery takes up majority of the space. Removed the battery but DID NOT disconnect from unit. Plugged the charge cord into the unit and immediately got a red LED charging indicator. While charging, placed the battery back inside and put the outside cover back on. The unit continued to charge for a little over an hour before the green LED "charged" indicator came on. I used the unit throughout the day to test it with no problems. Not sure what removing the battery from unit did, especially when it was not disconnected, but it worked. I hope to see similar results.

Posted on Jun 09, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

There is a way to fix this problem but i ain't easy...

The JX10 has a pretty dumb intelligent charger, it won't charge the battery when it's below a certen voltage so you have to temporarily "boost" the battery for the charger to pick up the charge process again...
You have to open the front cover of the JX10, peel out the battery and remove the tape from the battery to reveal the battery connectors.
When the silver foil plate connectors are visible you have to connect the charger and then connect 3 double A battery's (taped together or something) (total 3.5 volt) with the foil connectors for just 5 seconds. Mind the polarity! When you do this you will see after a couple of seconds the red charging light will lid! When the red light is on, disconnect your home-made "boost battery's" and the charger will charge the battery again!

It's a pretty hard job becouse of the tiny parts but is't worth the try...

And remeber to charge at least every month or you have to do this trick again!

Good luck!

Posted on May 19, 2011

  • 1 more comment 
  • baspisa
    baspisa Oct 24, 2012

    I did give it a try but unfortunately my battery grew in size???????? I did mind the polarity and i did only do it for 5 secs, and the red light did came back on again, but the battery pack bloated so I disconnected it from the charger and now it wont fit in its housing any more.... I hope it was just bad luck and others have more succes.

  • baspisa
    baspisa Oct 24, 2012

    I did give it a try but unfortunately my battery grew in size???????? I did mind the polarity and i did only do it for 5 secs, and the red light did came back on again, but the battery pack bloated so I disconnected it from the charger and now it wont fit in its housing any more.... I hope it was just bad luck and others have more succes.

  • GreyHairedGeek
    GreyHairedGeek May 11, 2014

    I tried this also but one word of caution =/ Just as the red light came on the red wire separated from the circuit board. Was excited and then..well anyway the leads are easy, very easy, to break...oh well I was close :)


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

What is the pin for Motorola H620 Bluetooth Headset

1234 0000 00000 You can try

Established in 2003, Shenzhen Gblue technology Co., Ltd. specializes in research, development, design, manufacturing and marketing of Bluetooth products, such as Bluetooth headsets, Bluetooth headphones, stereo earphones, wireless mouse and some other consumer electronic products. Our products are well received worldwide due to our uncompromising quality and fashionable appearance. We have integrated production lines, so we could easily meet your requirements.
Shenzhen G-Blue Technology Ltd.

Nov 26, 2012 | Motorola Mobility H620 Bluetooth Headset

2 Answers

Can not connect my 9xxBackbeat bluetooth headphone to my laptop. My OS (Win 7 x32) recognize this device but then it says it can download the driver to run this device

In order to use this headset, your built-in Bluetooth in your PC needs to support the hands free profile, audio and A2DP profile. If it does, all you need to do is hold in the power button on the headset until you see the light on the headset flashing red/blue, red/blue. If it doesn't you'll need to load it onto your computer. Once the headset is flashing red/blue your computer should find it.

Good luck from Headsets Direct!

Sep 22, 2011 | Plantronics Backbeat 903 Bluetooth...

2 Answers

My headphones will turn on or charge.

Try performing a system reset: While plugging in the AC charger, hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset. If it's still giving you problems, contact your retailer for warranty replacement (1 year warranty) or call Plantronics at 800-544-4660 x5 x5538 for warranty service.

Good luck from Headsets Direct!

Mar 17, 2011 | Plantronics Backbeat 903 Bluetooth...

5 Answers

Backbeat 903 headphones won't pair with Windows 7 64-bit laptop

I had the same problem as you although I was able to find a solution. If your bluetooth adapter on your computer doesn't support A2DP then you can purchase this adapter from IO Gear: or another adapter that supports this feature. Windows will try to install it as a generic bluetooth adapter (which wont allow you to pair the headset) but if you install the disk that comes with this, it will also install the additional drivers needed for the headset.
Walmart carries it for $20 at most stores or $13 online. I got mine at the store.
If you need help installing it let me know I can provide the steps I did.

Jan 28, 2010 | Altec Lansing BackBeat Plus Mobile ...

4 Answers

Connecting two devices on BT3030 headphones

A method to do pairing in "the second channel."
  1. Trun off BT3030 first.
  2. Continue pushing the power button till "Jabra" mark turns on pink next.
Attention: Continue pushing the power button after "Jabra" mark became the blue.

Mar 11, 2009 | Jabra BT3030 Wireless Headset

2 Answers

I can not my headset

1. There may be a switch on the headset. Please switch it on.
2. click Connect headset on the Bluetooth window

Dec 20, 2008 | Insignia Bluetooth Wireless Headphones...

2 Answers

Connect trueblue bluetooth headset to Samsung Eternity cell phone

I had the same poroblem. I turned the phone off and then restarted it. That worked for me. Try to make a phone call and see if you can hear it on the Bluetooth.

Also... compliments of Best Buy Troubleshooting -

Bluetooth Troubleshooting: Phones & Headsets

Problem #1:
Headset and phone are turned on, but you don't hear anything in the headset, i.e., there is no dial tone.
Action #1: Make sure your phone is Bluetooth-capable. If it is not: A. Buy a new Bluetooth-capable phone. B. Purchase a Bluetooth adapter for your non-Bluetooth phone. The adapter will allow your phone to interact with a Bluetooth headset.

Problem #2:
It's a Bluetooth-capable phone and Bluetooth headset, both are turned on, but you still don't hear anything.
Action #2: Make sure your phone, headset, and, if necessary, adapter are fully charged before attempting to synch the Bluetooth connection between the two devices - in many cases a blinking blue light will indicate the headset is charged.

Problem #3:
Everything is charged, but still not working.
Action #3:Before two Bluetooth-enabled devices can communicate with each other, they need to be initially synched up to each other - also referred to as linking or pairing.
A. Find "Communications" or "Connections" on your phone's menu screen and explore within to locate "New" or "Bluetooth."
B. Push the main button on the headset until the light shines solid blue and is NOT blinking. C. Select Bluetooth on phone menu. Within Bluetooth you may need to select and highlight "Devices" or "Find Devices" (depending on where you are, there may be other Bluetooth devices available).
D. While the headset light is solid blue, open the Bluetooth link (or Find Devices) on your phone's menu screen and scroll through until you locate the headset you wish to synch up to. Your phone will automatically begin searching for Bluetooth devices within 30 feet of itself.
E. After a short period of time, your menu screen should say "connected" or "devices paired". Make sure you click or select the device name to finalize the connection. If you have successfully paired the two devices, you will hear a dial tone in the headset. Congratulations! You've joined the Bluetooth world.

Note: After a couple of minutes showing solid blue, the light on the headset will start blinking; you want to pair up the phone and headset while the light is still unblinking. This is important. If the light starts blinking before you can complete the connection, you will need to turn the headset off and on and start over.
Problem #4:
You've followed all the instructions in this guide, and your Bluetooth connection is still not functioning properly.
Action #4: Take out your manual and carefully reread the section on synching up Bluetooth devices. If you still can't get things properly connected, we suggest you call the manufacturer regarding this issue.
Motorola: 1-877-MOTO-BLU for troubleshooting, or
Jabra: 1-800-327-2230 from 8 a.m. to 8 p.m. EST for technical support; or

I hope this helps.

Dec 19, 2008 | True Blue TB-50CR Bluetooth Headset

2 Answers

Won't charge!

HEADPHONES AND SPEAKERS Hi There Try this, VOLUME Try Adjusting the vlume on your PC first. Check the volume on the Headphone too if there is one. CLEANING Using a dump clothe. Wipe the plugs with a twisting motion. WIRELESS\BLUETOOTH Check your battery if it is drained. Try replacing them witha new one or charge them if they are rechargables. If all fails then You may have a Sound Card problem. Using a spare Speaker or Headphone check it if it works. If its not then its Defective and needs replacement. If its working then your Speakers or Headphones are defective. Try fixing them by cleaning or checking the Continuity of its cables using a analog Multi tester. Hope This helps =============================================== If you are having trouble with a Newly bought items then return them a demand a replacement or a refund!You may have purchased a reconditioned\repaired\factory defect product.

Sep 19, 2007 | Motorola Mobility H500 Wireless Headset

Not finding what you are looking for?
Jabra JX10 Bluetooth Headset Headset Logo

4,592 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jabra Radio Communications Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1646 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers


Level 3 Expert

340 Answers

Are you a Jabra Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides