Question about Jabra JX10 Bluetooth Headset Headset

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Jabra JX10 Bluetooth doesn't/won't charge

I have tried to charge my bluetooth headset on it's charging stand, USB port and through my car charger. It's been packed away during for a year during (2) major moves. Jabra is unable to assist me although I've offered to pay for the repair.  Is there anyone who can help me?

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  • leemae Aug 25, 2008

    My Jabra BT 330 also has been stored not used and now unable to be charged.

  • jo25632 Sep 12, 2008

    I have not used my Jabra JX10 since I received it as a gift as my phone lacked bluetooth. I have a new phone and now and I have this same problem. The Jabra has been sitting for about 1 year and now it won't take a charge.

  • alotoffish Sep 15, 2008

    Likewise - my JX10 was stored for a year and want to use it with my new iPhone. It won't charge. Perhaps the battery has a limited life expectancy. Is the battery replaceable?

  • remezentsev Sep 26, 2008

    Just the same. Not used for half a year - an now it's completely dead! Tried everything - no result...

  • smallfrye648 Oct 31, 2008

    Exact same problem - sat for a year, now no response when I try to give it a charge. Unfortunately, I've got nothing to add.

  • Anonymous Dec 16, 2008

    I received the JX10 as a gift about 2 years ago. I just purchased my first blutooth phoen and tried charging the JX10. No light appears when I plug the unit into the wall. When I tried plugging it into my usb, my usb reported overcurrent and shut off. The battery appears to have failed with lack of use.

  • Anonymous Jan 15, 2009

    My experience is just as described here. It worked after I bought it, I haven't used it for awhile and now it is impossible to recharge it. But thanks to all who reported this problem previously, now I know that my case isn't isolated


  • Euroenglish Jan 27, 2009

    I bought the JX10 based on a recommendation from a friend. It was a great headset... However, like the other people here have reported, I package it back in the box for a year (No need for a headset in my new job) and when California passed the law enforcing handsfree while driving I dug it back out... I have tried everything I can think of, again like the others, USB, cradle, etc... It was working fine when I packed it away, only had minimal usage before that point, hopefully someone finds a solution before I jetison the device as a lost cause..

  • Anonymous Apr 07, 2009

    I have the same problem as described by everone, worked great for a year or so. Didn't use it for about 6months, plugged it in yesterday and its officially dead!

  • wrand May 22, 2009

    I just received a hand-me-down Jabra JX10 BT Headset today. I placed in the cradle and plugged in only to find that the headset would not charge. I explored problems on the web and could not find a solution... problems... anyhow, I took the headset out of the cradle and plugged the AC directly into the headset....voila...little red light is beaming with colour. Can't wait for it to turn green. I hope this works for the rest of you.

  • Anonymous Mar 15, 2014

    the red light does not blink during charging

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Not sure if this is a solution or if it occurred by chance. Like many on here, I put my Jabra JX10 away for a few months while not using it. The time come for me to need it once again and found that it was dead. Made an attempt to charge the unit with negative results. The unit would only show a green "charged" LED indicator as if the unit was fully charged. I tried plugging the unit into the charger multiple times, and took the cradle out of the loop and just used the AC cord alone. Still with the same results. I pulled the outside cover off (slowly), to be sure not to break the small fragile tabs that hold it in place. The battery takes up majority of the space. Removed the battery but DID NOT disconnect from unit. Plugged the charge cord into the unit and immediately got a red LED charging indicator. While charging, placed the battery back inside and put the outside cover back on. The unit continued to charge for a little over an hour before the green LED "charged" indicator came on. I used the unit throughout the day to test it with no problems. Not sure what removing the battery from unit did, especially when it was not disconnected, but it worked. I hope to see similar results.

Posted on Jun 09, 2009

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There is a way to fix this problem but i ain't easy...

The JX10 has a pretty dumb intelligent charger, it won't charge the battery when it's below a certen voltage so you have to temporarily "boost" the battery for the charger to pick up the charge process again...
You have to open the front cover of the JX10, peel out the battery and remove the tape from the battery to reveal the battery connectors.
When the silver foil plate connectors are visible you have to connect the charger and then connect 3 double A battery's (taped together or something) (total 3.5 volt) with the foil connectors for just 5 seconds. Mind the polarity! When you do this you will see after a couple of seconds the red charging light will lid! When the red light is on, disconnect your home-made "boost battery's" and the charger will charge the battery again!

It's a pretty hard job becouse of the tiny parts but is't worth the try...

And remeber to charge at least every month or you have to do this trick again!

Good luck!

Posted on May 19, 2011

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  • baspisa
    baspisa Oct 24, 2012

    I did give it a try but unfortunately my battery grew in size???????? I did mind the polarity and i did only do it for 5 secs, and the red light did came back on again, but the battery pack bloated so I disconnected it from the charger and now it wont fit in its housing any more.... I hope it was just bad luck and others have more succes.

  • baspisa
    baspisa Oct 24, 2012

    I did give it a try but unfortunately my battery grew in size???????? I did mind the polarity and i did only do it for 5 secs, and the red light did came back on again, but the battery pack bloated so I disconnected it from the charger and now it wont fit in its housing any more.... I hope it was just bad luck and others have more succes.

  • GreyHairedGeek
    GreyHairedGeek May 11, 2014

    I tried this also but one word of caution =/ Just as the red light came on the red wire separated from the circuit board. Was excited and then..well anyway the leads are easy, very easy, to break...oh well I was close :)

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