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1. It is possible that your phone got virus infection. 2. Try to free-up as much phone memory as you can. 3. If steps 1&2 are not the issue, you may need to backup your data then go to any cellphone repair shop so that they can reflash your cellphone due to OS corruption.
This occurs because of 2 reasons,
i suggest you to take the mobile to nokia care and update it.It will delete all virus and works fine.
Note:Updating will erase all your content so take a back up before updating.
dear sir this is the problem usually caused by virus and sometimes it might be software failure also, which causes some of the menu not tofunction,the only solution is to flash ur phone software from the nearest nokia care,it also updates your mobile software which increases the mobile speed.... thank you.....take care................
Go to nokia service center and get it checked.They reinstalls the whole mobile software and ur mobile runs smoothly.Take care that u attach ur mobile with those computers who have better anti virus protection or u will start getting same problem again.