It now works to the stage of saying "wireless connectivity
firewalled" and on the status it shows a closed padlock, can you
please let me know how to unlock it. Please use very simple terms as I
am not very experienced.
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Re: Laptop wireless connection
Ok this is very simple go to controle panel and look for the security or the windows firewall and right click on it and it will come up into the settings just click on off then apply but be advised you are going to get a message down at the bottom of the taskbar about the computer not being secure ok pleasse keep me informed of this ok best regards mike
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Have you tried restarting your broadband modem/router? As although your laptop is connecting to your broadband modem/router perhaps your modem/router is not connecting to the outside world. Once you have restarted your router, if you are still having problems, login to your router and check it's connection status. If it says anything other than "connected"/"ok"/"healthy", something along those lines, I would contact your ISP and check the status of your line. At this stage, if they confirm your line is working I would check the laptop for viruses/malware.
Recheck that the printer is shared by the computer it is connected to and that all PCs are on the same network. If no success try disabling the firewall on the pc that your printer is connected to. (If printing now works readjust the firewall permissions).
On the second open Internet Explorer; Tools; Internet Options; Connections and make sure that there is a selection for... Never dial a connection.
You may have to upgrade your Router's Firmware - so will need to know what make & model is your router?
In the meantime here are one or two actions you can take:
1. Disable Windows Firewall
2. In Internet Options Control Panel go to the connection tab and then the LAN Settings where you can uncheck the "Automatically detect settings" button.
3. If you have any third party software, I would get rid of this and ensure that the"Windows Zero Configuration" in the Services menu is set to "Automatic" and the status is started.
Interestingly, Anti Virus programs sometimes interfere with wireless set up - you could see if it helps by disabling it whilst configuring your wireless. It might also be worth trying to connect without any encryption code & see if that will connect - you can then sort out the encryption.
check wireless status to confirm you have full access. You may have the wireless connection but not the internet connection. Power cycle the router. Temporarily turn off the firewall. If you have another system, test the connection with it.