Question about Motorola Mobility Moto Q

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Hello if i do a master reset is my all contats gona be deleted????

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Yes. Your cellphone company will do it for you too, so you don't have to write down your contacts. The Verizon store I went to did it for free.

Posted on Sep 22, 2008

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Yes, everything will be deleted, so what you wanna do is either write down all your contacts on a piece of paper, or you can sync your contacts to the computer with active sync... then all you have to do it plug you phone back into the computer once you've done a master reset in order to retrieve your contacts.... i wasn't smart enough to think of that at first though, so i had to go back and manually write in all of them again.  :p good luck.

Posted on Aug 23, 2008

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Posted on Jan 02, 2017

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1 Answer

Reset zte maxx


Master reset from settings menu

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.
  1. From any Home screen, tap the All apps icon.
  2. Tap Settings.
  3. Scroll to the 'PERSONAL' heading, then tap Backup & reset.
  4. Tap Factory data reset.
  5. Tap Reset phone.
  6. If your phone is password protected, you'll be prompted to enter your Pattern, PIN, or Password.
  7. Tap Erase everything.

Master reset with hardware keys

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It does not delete data stored on the SIM card or SD card.
If the device menus are frozen or unresponsive, you can master reset using hardware keys.
  1. Back up data on the internal memory.
  2. With the device turned off, press and hold the Volume Up and Power buttons until the ZTE logo screen appears, then release.
    Press the Volume down button to highlight wipe data/factory reset.
  3. Press the Power button to select.
  4. Press the Volume down button repeatedly until Yes -- delete all user data is highlighted.
  5. Press the Power button to select.
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How do I delete contact number ?


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How can i master reset my phone k790i.... as i hav got prob with my key pad n i cant log in....


Hello, There are somethings you need to know before you decide to do a Master Reset:
  • The changes that you have made to settings and the content you have added or edited will be deleted.
  • If you select Reset Settings the changes you have made to the settings will be deleted.
  • If you select Reset All in addition to your changes to settings, all contacts, messages, personal data and content that you have downloaded, received or edited will also be deleted.

To reset the phone:
  1. > Settings > the General tab > Master Reset
  2. > Reset Settings or > Reset All
  3. When the instructions appear > Continue

Note: If you select Reset All content such as melodies and pictures that you have downloaded, received or edited will also be deleted.

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All your data will be delete from your cell phone if you dod a master reset. Depending on what problem your trying to fix on your phone. A master rester is not they way to go.

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Voicemail Indicator icon


good morning to you ! i`m sure that the problem of your phone is setting ,but if you dont know to arrange the setting the best you can do is master reset your phone , but if you do that the data on your phone memory is gona be lost ,,master reset code 2945#*# thats for 2G models, 277634#*# thats for 3G models ,,,,thanks , good luck ,,,

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You have to da the master reset of the handset..Menu >> Settings >> Initial Setup >> Master Reset >>00000 (six times)this will delete ll the dats so be sure to take the backup before doing the reset

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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