Question about Motorola Mobility Moto Q

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Hello if i do a master reset is my all contats gona be deleted????

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Yes. Your cellphone company will do it for you too, so you don't have to write down your contacts. The Verizon store I went to did it for free.

Posted on Sep 22, 2008

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Yes, everything will be deleted, so what you wanna do is either write down all your contacts on a piece of paper, or you can sync your contacts to the computer with active sync... then all you have to do it plug you phone back into the computer once you've done a master reset in order to retrieve your contacts.... i wasn't smart enough to think of that at first though, so i had to go back and manually write in all of them again.  :p good luck.

Posted on Aug 23, 2008

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Other things to consider are, make sure you are taking proper care of your battery - the Q requires good strong batteries. You can reset the battery by discharging them completely, then recharging them fully before using them, then repeat.

Also, make sure you have not added programs recently. If you have, you may try removing them. Start Settings, Remove Programs.

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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