Question about Xerox DocuColor 12 Color Copier

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Error Code : 6-355

When i on the Machine DC 12 Error Code : 6-355 appears on the screen please help me

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06 xxx on Xerox products {I take it it is a Xerox?} refers to Scan or illumination...does the scan carriage under the glass move up and back a short way? Does the lamp come on? That's your starting point
If the lamp fails to light you could get someone to check continuity of the lamp and the overheat thermostat on the carriage (these are usually a push to reset)
Be SURE to unplug from the power, you can still get a bite from the lamp heater even if switched off!

Posted on Aug 24, 2008

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