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I cannot install my new hp officejet pro L7500 series printer. My computer used to be able to communicate with this printer, but I restored my computer back to the original settings and lost the server connection between my computer and the printer! HELP!!

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Have you checked in Device Manager to see if there are any conflicts? If not, check your Printers folder and see what is listed. If the HP is there, delete it, reboot your machine and see if you can reinstall the driver. Let me know how it goes.

Posted on Aug 22, 2008

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Printer claims ink cartridge is expired and won't let me print


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The fax header prints your name and fax number on the top of every fax you send. HP
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Hi,
I understand your concern that you are unable to remove previous HP drivers installed on your computer. To resolve this download the HP software removal utility and run the utility.

Click here to download HP software removal utility.

NOTE: Select your OS and select HP software utility At bottom and click on download only. After dowloading run the utility for four times to remove the HP printer software completely from your computer.

After running the utility four times restart the computer and check whether HP Imaging folder is completely deleted or not which as located in C:/progra files/HP Imaging folder. If the folder is not there then the software is removed completely from your computer and continue to download the Full Feature software from the same link and install it.

Now try to scan from HP solution center. This should resolve the issue.

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Hi

Try to uninstall USB composite drives that will fix the issue.

Steps:
1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP officejet pro L7500)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
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How can I download the actual set up CD onto a USB stick. I have a computer without a CD drive and am trying to work out how I can get my new HP Offocejet Pro L7300/L7500 connected to my computer please?


Hi, the full feature software for you're officejet is 311.67MB. You can find the drivers on HP's site for Win XP by clicking on this link. http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3198092&lang=en#
You can order the CD from this same site above if you wish.

If you wish to choose another operating system click here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3198092&lc=en&cc=us&dlc=en&submit.y=7&submit.x=5&lang=en&cc=us

How to get this software installed into to my system? And how to get the software copied to you're USB stick?
Once the software has been downloaded to you're computer you do not need to copy it to you're USB stick. You can always go back to HP's web site & download the software drivers at any time. (I'll list instructions anyways).
Right click once on you're desktop (in a non used section of the desktop background), & left click on New, slide to & click Folder. You have just created an emty folder on you're desktop. Now right click once on the New Folder & slide to & left click rename, type the name, HP Officejet. Click on the link above that matches you're current operating system. When you click on,
HP Officejet Pro Full Feature Software And Driver a window will open to another window. Scroll down the page untill you see,
Download only. Click the back button once. Another window will open, click Save. Another window will open, find the folder you created on you're desktop, open it & save the file named OJProL7X00_Full_8.exe into you're folder. Do not allow HP's name of the software fool you into thinking this is not the correct software for the HP Pro L7300. This is the correct web site & the correct file. The HP driver software is compressed into one .exe file. If you have you're USB stick plugged into the computer you can right click once on the HP Officejet folder & left click copy.
(The download of the file must be completed first).
Find you're USB stick Right click on the drive letter & left click past. You have now saved the HP Pro software folder to you're USB stick. You can open the folder on you're desktop & double left click the file named, OJProL7X00_Full_8.exe It will begian to install the printer software drivers. Please use you're manual to help with setting up the printer.

I hope you find these instructions helpful!
If you have more questions, feel free to ask & I'll help you futher.
Good Luck!

Mike

May 12, 2008 | Printers & Copiers

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