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Remove left,right,top & back cover, #check paper sensor flag & flag spring, found any dis location? correct it.Most of the cases spring dis location observed (see the snap shot for easy recognition)#clean fuser paper out sensor as well as check sensor flag.#check fuser teflon sleeve.
Typically, what causes wrinkled paper is the fuser assembly in the top rear of the printer. This is not a user replaceable part. I would first check to see if there is anything obstucting the paper path like a torn peice of paper or paperclip etc. You can take it to a printer repair shop to get the fuser replaced for around 100-150 dollars.
If you are getting correct test page without errors, simply unplug your printer's USB Connection from PC. uninstall Printer drivers and software. restart PC.. Re-Install New Copy of Drivers and Software.. THEN PLUG THE PRINTER USB CABLE TO PC.. try printing after proper driver is installed..