It shuts down as the processor start to work.I believe it can be one of two either the thermal paste is gone or the fan ?No os loaded in the process to load.It takes about 10 min then shuts down.Tried it with battery ,cable only same results,complete shut down .
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the fans are spinning then you need to take off the heatsink and ensure that there is paste between the heatsink and the CPU (its a golden or silver color normally). If not, go buy thermal paste. If there is paste, then the heatsink was not placed properly on top of the CPU. Even if 3 corners are properly inserted and only one is not properly done, this can certainly cause overheating.
What is happening is that the processors thermal shut down safety is activating. Cleaning the fan and vents was a good first step but there is something else that needs to be done in order to make sure the processor is not overheating. First, make sure the fan is running at all times. If it is for the duration you're observing and the laptop is still shutting off, then the problem may lie at the heatsink-processor interface. This is where the heatsink sints on the processor face and has a thin layer of thermal paste between the two. If there has been a breakdown in the thermal paste and it is not doing its job, then you can have a thermal shutdown.
Now, the nice thing about your system is that you can clean the heatsink fan and grills just by taking off the bottom panel. Unplug the wiring harness for the fan and unscrew the heatsink off the processor slot. Clean the surfaces well with alchohol and let dry, then apply a very thin layer of thermal paste to the heatsink, screw it back down on the processor. Now leave this panel access door off while you power the system back up, that way you can easily observe what is going on in this area. Make sure to use good clean compressed air from an pffice supply chain to blow out all vent and compartments. Do not use the sir while the system is powered on just in case some condensation escapes from the can.. Good luck, below is the link to the service manual for that laptop. An illustrated guide of the disassembly starts on page 70.
No, not necessarily the entire unit. Once you remove the chassis cover, the harddrive, optical drive & its fan, then you will see that the processor is covered with the heat sink or another term for it is thermal unit. You will not remove the entire motherboard of this laptop since the thermal unit is placed above the processor wherein the processor is placed at the center part of the motherboard. Another option is you can go to acer.com for manuals or you can call the acer tech support for more tech assistance
make sure processor fan is working fine. you may hear the sound of fan on the left side of the laptop. and make sure its not getting heat soon. If the fan is not working you need to replace the fan. If if gets heat soon that means you have to put processor cooling paste.IF the fan is working fine and the processor heat is normal, then you need to re-fix the RAM. Then it will work fine..ok
It sounds like a thermal shut down when the processor over heats,one thing it might be is that the heat sink is not seated properly on the processor.When removing the heat sink make sure you have thermal paste to place between the processor and heat sink.That should give you a good starting point.