Question about Microsoft Xbox 360 Console

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Come on y is my xbox live account suspended i called xbox up the guy said he could find a reason why it is can u help me

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Its suspended prolly because people put negative or bad ratings on ur account wich can suspend u

Posted on Aug 22, 2008

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Ummm i got suspended due to my payments but my mom got a new card how do i fix it


Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif

Jul 21, 2011 | Video Game Consoles

1 Answer

My xbox live gold membership is still valid till november yet when i try to sign in it says the account has been suspended due to aproblem with my payment option.even though i update the info it still says...


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You will have to directly contact Microsoft Directly for account and billing issues.

Phone numbers
  • Toll free: (800) 4MY-XBOX begin_of_the_skype_highlighting (800) 4MY-XBOX end_of_the_skype_highlighting or (800) 469-9269 begin_of_the_skype_highlighting (800) 469-9269 end_of_the_skype_highlighting
  • Direct dial: (425) 635-7180 begin_of_the_skype_highlighting (425) 635-7180 end_of_the_skype_highlighting
  • Hearing impaired (TDD device): (866) 740-9269 begin_of_the_skype_highlighting (866) 740-9269 end_of_the_skype_highlighting or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102 end_of_the_skype_highlighting


Related Links For more information about your Xbox LIVE membership, see our detailed Account Management FAQ.

Oct 02, 2010 | Video Game Consoles

1 Answer

Been suspended from xbox live why


Hi,please do check your email that is associated to your gamer profile,because microsoft will send you an email the reason behind your account suspension and the date will be lifted,if you really want the detail of the why your account is suspended please login to www.xbox.com with a different gamer profile ( because you wont be able to login it will prompt you that your account is suspended) and click the link for the forum at the top most of the screen and post a question to the category " account suspension and console banned" ,the moderator team will be happy to answer your question.

Note:
Please dont provide the whole account information.

Thanks

Jul 08, 2010 | Microsoft Xbox 360 Console

1 Answer

I have just been suspended from my xbox live account and i dont no why


If it is the origional xbox then they stoped doing servers online for that. If you have xbox360 you where probably reported and account deleted. Sryy hope this helps

Apr 28, 2010 | Microsoft Xbox Console

1 Answer

Suspended?


Hi,
We are a site that helps you fix problems,not microsoft itself, before xbox live suspend you they should notify you by e-mail about your behavior or profile content, if you can't remember the e-mail you set the account up with, go to your my xbox page, manage account, windows live id, here you will find the e-mail address you set up with,it should be your windows live id.
You have to remember that the people who moderate the content of live have zero sense of humour, I got a 3 day ban for having made up swear words in my bio, they really are miserable tw@ts.

Mar 07, 2010 | Microsoft Xbox 360 Console

1 Answer

Suspended account


what was the account suspended for? I think it makes a difference. If it was bc your cc was expired and you want to use a code, you can try deleting all the cards in your profile before you enter the code that might work.

Feb 04, 2009 | Microsoft Xbox 360 Console

5 Answers

Account Suspended for payment error


Go here:http://www.xbox.com/en-US/live/
And try logging in there, if you can't login go Here : http://www.xbox.com/en-US/support/?WT.svl=nav
That will troubleshoot your xbox live connection from the pc.
you can also pay your subscription fee online too.

Feb 18, 2008 | Microsoft Xbox 360 Console

5 Answers

Xbox Live Sign Up Unavailable .. :S


Yeah... called xbox today and they say that due to the high volume of holiday signups.. it's thrown the server into all sorts of problems... they don't know when the problem is gonna be fixed.. but the guy said to keep tryin' every now and then and hope for the best... sucks!!

Jan 05, 2008 | Microsoft Xbox 360 Console

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