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Wireless card problem

I have an Compac Presario V6000. Suddenly, the wireless card stopped working. I purchase a new one thinking it would solve the problem. It didn't. The cable company came to check it my connection and adivsed me that my computer does not show that I have a wireless card. The card has been checked to make sure it is connected.

I can connect to the Internet with the connection from the cable box or i can use NetGear if I need to be mobile.

Any hellp you can give will be greatly appreciated.

Thanks,
Charly (female)
charlysand@yahoo.com

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  • charlysand Sep 04, 2008

    Thank you for your suggestion. Even though I spoke with HP technican, she was not helpful other than to remind me my computer was out of warrant. Through a deligent search, I found out that this is a problem with the motherboard HP used in the computer. There are 5 issues relating to this board. If anyone is experieincing this problem visit http://h20000.www2.hp.com/bizsupport/Tec.... Hopefully, this will help others. Bottom line, my original wireless card works. so I purchased a new one and will be asking for products since the representative did not perform her job well. Thanks again and to all good luck.

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1 Answer

Try checking to see if there is a physical wireless switch on it or it has been disabled/turned off via software as well

Posted on Sep 04, 2008

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