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The keyboard and mouse only work on the BIOS and not on the desktop

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  • jordan king
    jordan king Aug 22, 2008

    it is a toshiba satalite pro 6100



    it only works on the BIOS but when xp runs it doesnt work and i cant re-install xp because of important data

  • jordan king
    jordan king Aug 22, 2008

    i was doing a sysyem restore when i forgot to plug the main power in and it turned of during it



    (if i reinstall XP will it erase all my current data)

  • jordan king
    jordan king Aug 22, 2008

    it happend when i was doing a system restore the power turned of during it



    (if i reinstall XP will it erase my data)

  • jordan king
    jordan king Aug 24, 2008

    um, i just put the xp disk in when @ BIOS and re-instal it

  • jordan king
    jordan king Aug 25, 2008

    i dont have XP home edition which is its running

    but i have a office edition will that 1 work just the same or not


  • jordan king
    jordan king Sep 03, 2008

    thanks its all fixed now

  • Sam Hagin
    Sam Hagin May 11, 2010

    What kind of mouse and keyboard are they?Usb or PS/2?

  • Tricia Scerbo
    Tricia Scerbo May 11, 2010

    A little more detail is needed. What kind of pc do you have? What operating system are you using? I'm not clear on what you mean that they keyboard and mouse work in the BIOS but not on the desktop. Thanks

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Try doing a windows repair.Follow this link on repairing windows.It doesn't wipe out your files.

Posted on Aug 24, 2008

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You can reinstall XP if you back up your important data. It just might be the solution to your problem. Granted, backing up and then reinstalling everything is time-consuming, but it is the easiest and cheapest way to resolve most issues. There may be a virus or a recently added program that is causing the problem. Have you scanned for viruses?

Posted on Aug 22, 2008

  • Tricia Scerbo
    Tricia Scerbo Aug 23, 2008

    You can reinstall and not lose important data. It's when you reformat that you lose data. You would just be overwriting Windows, not erasing anything.

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