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The keyboard and mouse only work on the BIOS and not on the desktop

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  • jordan king
    jordan king Aug 22, 2008

    it is a toshiba satalite pro 6100



    it only works on the BIOS but when xp runs it doesnt work and i cant re-install xp because of important data

  • jordan king
    jordan king Aug 22, 2008

    i was doing a sysyem restore when i forgot to plug the main power in and it turned of during it



    (if i reinstall XP will it erase all my current data)

  • jordan king
    jordan king Aug 22, 2008

    it happend when i was doing a system restore the power turned of during it



    (if i reinstall XP will it erase my data)

  • jordan king
    jordan king Aug 24, 2008

    um, i just put the xp disk in when @ BIOS and re-instal it

  • jordan king
    jordan king Aug 25, 2008

    i dont have XP home edition which is its running

    but i have a office edition will that 1 work just the same or not


  • jordan king
    jordan king Sep 03, 2008

    thanks its all fixed now

  • Sam Hagin
    Sam Hagin May 11, 2010

    What kind of mouse and keyboard are they?Usb or PS/2?

  • Tricia Scerbo
    Tricia Scerbo May 11, 2010

    A little more detail is needed. What kind of pc do you have? What operating system are you using? I'm not clear on what you mean that they keyboard and mouse work in the BIOS but not on the desktop. Thanks

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Try doing a windows repair.Follow this link on repairing windows.It doesn't wipe out your files.

Posted on Aug 24, 2008

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You can reinstall XP if you back up your important data. It just might be the solution to your problem. Granted, backing up and then reinstalling everything is time-consuming, but it is the easiest and cheapest way to resolve most issues. There may be a virus or a recently added program that is causing the problem. Have you scanned for viruses?

Posted on Aug 22, 2008

  • Tricia Scerbo
    Tricia Scerbo Aug 23, 2008

    You can reinstall and not lose important data. It's when you reformat that you lose data. You would just be overwriting Windows, not erasing anything.

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1 Answer

Factory mouse and keyboard won't work on emachines desktop


I assume this is a wired keyboard and mouse, not USB. It is possible that the BIOS (controls the hardware) memory has gotten scrambled. On the motherboard is a 3-pin connector with a 2-pin block jumper, usually near the battery, that will reset the BIOS memory to the factory defaults. It should be marked "BIOS", "CLEAR", or "RESET".

Turn the COMPUTER OFF. Move the jumper on the 3 pin connector from the first 2 pins to the last 2 pins. After 5 seconds, move the jumper back to the original position. The BIOS should now be reset.

If you can't find the jumper, you can also remove the nickel-sized battery that powers the BIOS memory.

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Maybe the problem is in your bios the keyboard and mouse port maybe disabled, try to check your bios for you to enabled in case if it is disabled.

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All in one computer and mouse and keyboard are not responding.


Check your keyboard is working or not by accessing your BIOS by pressing del or Esc or F12 (usually) or whatever your boot up screen says. If your keyboard works there then the problem lies in the operating system.If still your keyboard doesn't respond then replace the keyboard.

only if keyboard work, you can fix mouse opearting system problems.

For windows Vista & 7, expand "Mice & other point devices".right click on Microsoft Ps/2 mouse" select uninstall and restart the system.If your mouse is still working the system will automatically installed the mouse driver.And your mouse will work again.

Otherwise get a new mouse.

Note: Check you have wrongly insert the mouse 7 keyboard port at the back too.

Remember : Green for Mouse
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The ps2 ports for both keyboard and mouse do not work. i got around that by hooking both up with a usb connector. BUT when the computer is on with no mouse activity for a while, the mouse ''dies.'' Then...


HI,
Go into the BIOS utility and set the BIOS to defaults, hit F10, save the changes and exit the BIOS, the computer will restart, see if that helps.

To get into the BIOS hit the Esc or Del key when the computers just starting up.


Good luck.

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My keyboard works fine in BIOS but at login screen keyboard and mouse don't work. I tried SAFE MODE, same thing. Default BIOS same thing. PS2 or USB don't work but both work in BIOS. HELP


Hello,

You may need to update/reinstall the drivers for your keyboard/mouse. If you able to get online, that would be faster. If not, use a) your restore disk, b) Press update drives in the Control Panel>Keyboard/Mouse.

Good Luck
C2Solutions

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If you have both sets of keyboard and mouse plugged in, turn off the computer and remove the old mouse and plug in the new mouse. Reboot and if necessary use the keyboard to login. Once windows is loaded let it detect the new mouse and then shut down again. Take out the old keyboard and reboot. You should now be able to use both new pieces without problems.

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No boot no keyboard or mouse


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If that works, then connect the keyboard only to the back USB port nearest the NIC. See if the keyboard works. If it does, shutdown and connect the mouse and try again. If it doesn't, try the mouse only. If you localize the problem to either the mouse or keyboard, replace that item.

If neither works, then reset the motherboard junper to reset BIOS defaults. the again, try them one at a time. If they still do not work, then you will need a mothebroard.

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