Question about Brother Fax Machines

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Brother Intellifax 770. When I send a fax I get an error message..Poor line condition. I can receive faxes and voice calls on this line.

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  • rj7500 Sep 01, 2008

    Thanks Leroyal but it's just a plain old ordinary analog phone line.

  • rj7500 Sep 01, 2008

    Leroyal



    I listened and it sounds pretty much like the other analog phone line in my house. I will tell you that it sometimes takes 5 or 6 tries before the fax goes through.



    Thanks for you interest. Someday we'll both conquer this, lol



    RJ

  • rj7500 Sep 02, 2008

    Tried replacing the cord.........no change......I'll try moving it to my regular telephone line in the morning. I'm impressed that you're showing so much interest. Many thanks.



    RJ

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Make sure your phone line is ANALOG, not DSL

Posted on Sep 01, 2008

  • Leroy Elliott
    Leroy Elliott Sep 01, 2008

    Hmmm,



    How does the dial tone "sound" if you plug a regular phone into the jack?



    Fax machines ain't nuthin' but big 'ol telephones with an answering machine attached to it.

  • Leroy Elliott
    Leroy Elliott Sep 02, 2008

    RJ,



    I guess the next thing to do is make sure the screws are tight inside the phone jack.



    Replace the phone cord betwen the fax machine and the jack.



    Move your fax to another phone line.

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On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Poor Line Condition message


If your fax has a handset listen to the dial tone and make a call if the connection is poor call the phone Co.

DickyO

Nov 09, 2009 | Brother IntelliFAX 1170 Plain Paper...

1 Answer

Consistently receiving poor line condition error


The other fax machines are not on the same line though, right? Try installing a line filter.

Jul 10, 2009 | Brother IntelliFax 1860C Plain Paper...

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving fax


You need to press the "mode" button until the mode on the right side of the display says "FAX ONLY" ( if the line is just for faxes) or "FAX/TEL" ( for fax and voice calls) in the fax/tel mode it will ring with a "double ring" if it is a voice call.

Mar 09, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Sending faxes


Fax machines are ANALOG devices which do not reliably operate on Digital Phone Lines.

Jul 15, 2008 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Brother Intellifax 1270E plain paper fax


It could be either. take the machine to anothewr line see if the
error goes away.If it does not call brother customer service. There is an adjustment for input sensitivity of so brother fax machines. It may be in your operators manual

May 27, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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