Question about Toshiba Computers & Internet

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I bought my laptop in march in July it just quit working sent it back to Toshiba I have the warranty. they tell me it will be fixed and back to me in 7-10 days 23 days later I get a call from Toshiba telling me liquid damage and it is 425.00 not on warranty. I am the only one that uses it and I have never ever had anyting liquid by my computer what should i do take my chances and have it fixed and hope this is the problem or cut my losses and buy a new computer

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Actually your labtop is damaged due to circuit shortage happened to any leakage of liquid - Damage is to the chipset (05/00 425.00 CHIPTECH 1515 10/31/98) according to Tosibha liquid damages are not covered under the warranty. if you got insurance coverage over your laptop you can claim to your insurance company

When you buy new laptop take insurance upon damage, loss and theft.

Posted on Aug 22, 2008

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Personally, I wouldn't pay them 425.00 to fix 'damage' that you KNOW did not occur. Call them back and tell them that their assessment is incorrect and you expect them to honor their warranty and fix your laptop and get it back to you pronto. If not, you will contact the Better Business Bureau as well as the Attorney General for your state. If that doesn't get you anywhere, tell them to send it back to you without repairing it. Now, tell me what happened when it just quit working. It's possible we may be able to help you.

Posted on Aug 22, 2008

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