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When i ordered antivirus 2009, order#9322733, i did not wish to purchase tweakram or premium support. could you please credit my account.

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You have to contact the company that you ordered the software from. We can't fix this one.

Posted on Aug 22, 2008

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1 Answer

I cannot access my email accounts on this computer


Hello, were you able to access it before? Are you using wireless internet? Have you recently installed new internet security/antivirus?

Nov 18, 2008 | Compaq Evo D500 PC Desktop

1 Answer

Antivirxp08, is the name of virsus on my computer


The infection that you have are rogue antivirus programs that, when run, display false results as a tactic to scare you into purchasing the software. Older versions of XP Antivirus would create 9 entries in your Windows Registry that impersonate infections on your machine. In reality, though, these registry entries were harmless and had absolutely no effect on your computer. Instead, these entries were set so that XP AntiVirus can find them when scanning your computer and report them as infections. The newer of versions of the program , such as XP Antivirus 2008 and XP Antivirus 2009, instead just display false results when scanning your computer that state infections were found. In order to remove these fake infections, though, you would first need to purchase the software as the trial does not allow you to remove them. To get rid of the infections you can goto:

www.malwarebytes.org and download it for free...

Good Luck...
DataMiner

Oct 20, 2008 | Dell OptiPlex GX110 PC Desktop

1 Answer

Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.


No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Jul 17, 2008 | PC Desktops

1 Answer

Antivirus 2009 HELP!


The following process will help you remove Antivirus 2009 from your system easily and safely.

Antivirus 2009 Manual Removal Process:
1. Click on the Start Menu button, then click on the Control Panel option, and then Double-click on the Add or Remove Programs icon.
2. Locate Antivirus 2009 and double-click on it to uninstall Antivirus 2009. Follow the screen step-by-step screen instructions to complete uninstallation of Antivirus 2009. Do not worry about this if you cannot find it in Add/Remove window. Simply skip to #5.
3. Restart the computer.
4. When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.
5. Close all programs.
6. Search and delete the following infected entries in registry. If you do not know how to edit registry, click here to read more.
HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus
HKEY_CURRENT_USER\Software\Antivirus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\
“Antivirus” = “%ProgramFiles%\Antivirus 2009\Antvrs.exe”
7. Stop Antivirus 2009 process. If you do not know how to stop a running process, click here to read more.
8. Find and delete the following infected files from your system. Don’t worry if you don’t find these files. Just proceed to next step.
shlwapi.dll
wininet.dll
Antivirus 2009.lnk
av2009.exe
Antivirus2009.exe
If you do not know how to find it or having difficulties locating the file, click here to read more.
9. Rename the files that you found above to “foundbadfile1.dll” and “foundbadfile2.dll” (if you can not rename this file, then try to restart your computer in safe mode then try to rename this file.) If you don’t know how to start the computer in safe mode, click here to read more.
10. Go to C:\Program Files\ folder and delete the “Antivirus 2009′ folder (if you can’t delete it, reboot your computer to safe mode then delete the folder. Do not worry about it if you can’t find this folder.)
11. Click here to bookmark this page (you will need to comeback to this page after reboot)
(If you are using Firefox click on Ctrl+D on your keyboard to bookmark this page)
12. Restart your computer
13. Go to your computer and delete the “foundbadfile1.dll” and “foundbadfile2.dll” file
14. You have just removed Antivirus 2009 from your computer manually.

Remove Antivirus 2009 with SmitfraudFix:
SmitfraudFix is a free tool that S!Ri created to remove fake anti-spyware programs. It can be risky so we cannot guarantee the result. Please use it with reservations. We would never recommend to purchase anything unless it’s necessary. That’s why we produce this free removal process.
1. Download SmitfraudFix tool and save it to your desktop.
2. Restart your computer and boot into Safe Mode. If you don’t know how to start the computer in safe mode, click here to read more.
3. Double-click on the SmitfraudFix.exe icon then follow the screen instructions. Option #2 should be selected in this case.
4. When you are prompted with “Do you want to clean the registry ?”, simply answer “Y”.
5. Reboot.
6. You should have removed Antivirus 2009 from your computer. Sometimes it might take more than once to work properly. If SmitfraudFix removal tool does not work, which is in no-guarantee due to the nature of spyware, please refer to the manual removal steps above or purchase a legitimate removal tool if necessary.

Jul 07, 2008 | PC Desktops

1 Answer

Antivirus 2009 has overwhelmed Google; cannot get into internet and no systems remove. Need to get rid of immediately. Help!!!


The following process will help you remove Antivirus 2009 from your system easily and safely.

Antivirus 2009 Manual Removal Process:
1. Click on the Start Menu button, then click on the Control Panel option, and then Double-click on the Add or Remove Programs icon.
2. Locate Antivirus 2009 and double-click on it to uninstall Antivirus 2009. Follow the screen step-by-step screen instructions to complete uninstallation of Antivirus 2009. Do not worry about this if you cannot find it in Add/Remove window. Simply skip to #5.
3. Restart the computer.
4. When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.
5. Close all programs.
6. Search and delete the following infected entries in registry. If you do not know how to edit registry, click here to read more.
HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus
HKEY_CURRENT_USER\Software\Antivirus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\
“Antivirus” = “%ProgramFiles%\Antivirus 2009\Antvrs.exe”
7. Stop Antivirus 2009 process. If you do not know how to stop a running process, click here to read more.
8. Find and delete the following infected files from your system. Don’t worry if you don’t find these files. Just proceed to next step.
shlwapi.dll
wininet.dll
Antivirus 2009.lnk
av2009.exe
Antivirus2009.exe
If you do not know how to find it or having difficulties locating the file, click here to read more.
9. Rename the files that you found above to “foundbadfile1.dll” and “foundbadfile2.dll” (if you can not rename this file, then try to restart your computer in safe mode then try to rename this file.) If you don’t know how to start the computer in safe mode, click here to read more.
10. Go to C:\Program Files\ folder and delete the “Antivirus 2009′ folder (if you can’t delete it, reboot your computer to safe mode then delete the folder. Do not worry about it if you can’t find this folder.)
11. Click here to bookmark this page (you will need to comeback to this page after reboot)
(If you are using Firefox click on Ctrl+D on your keyboard to bookmark this page)
12. Restart your computer
13. Go to your computer and delete the “foundbadfile1.dll” and “foundbadfile2.dll” file
14. You have just removed Antivirus 2009 from your computer manually.

Remove Antivirus 2009 with SmitfraudFix:
SmitfraudFix is a free tool that S!Ri created to remove fake anti-spyware programs. It can be risky so we cannot guarantee the result. Please use it with reservations. We would never recommend to purchase anything unless it’s necessary. That’s why we produce this free removal process.
1. Download SmitfraudFix tool and save it to your desktop.
2. Restart your computer and boot into Safe Mode. If you don’t know how to start the computer in safe mode, click here to read more.
3. Double-click on the SmitfraudFix.exe icon then follow the screen instructions. Option #2 should be selected in this case.
4. When you are prompted with “Do you want to clean the registry ?”, simply answer “Y”.
5. Reboot.
6. You should have removed Antivirus 2009 from your computer. Sometimes it might take more than once to work properly. If SmitfraudFix removal tool does not work, which is in no-guarantee due to the nature of spyware, please refer to the manual removal steps above or purchase a legitimate removal tool if necessary.

Jul 07, 2008 | PC Desktops

2 Answers

Antivirus 2009 is overpowering Google; cannot get into internet. HELP!!!


The following process will help you remove Antivirus 2009 from your system easily and safely.

Antivirus 2009 Manual Removal Process:
1. Click on the Start Menu button, then click on the Control Panel option, and then Double-click on the Add or Remove Programs icon.
2. Locate Antivirus 2009 and double-click on it to uninstall Antivirus 2009. Follow the screen step-by-step screen instructions to complete uninstallation of Antivirus 2009. Do not worry about this if you cannot find it in Add/Remove window. Simply skip to #5.
3. Restart the computer.
4. When it has completed uninstalling you can close Add or Remove Programs and your Control Panel.
5. Close all programs.
6. Search and delete the following infected entries in registry. If you do not know how to edit registry, click here to read more.
HKEY_LOCAL_MACHINE\SOFTWARE\Antivirus
HKEY_CURRENT_USER\Software\Antivirus
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\
“Antivirus” = “%ProgramFiles%\Antivirus 2009\Antvrs.exe”
7. Stop Antivirus 2009 process. If you do not know how to stop a running process, click here to read more.
8. Find and delete the following infected files from your system. Don’t worry if you don’t find these files. Just proceed to next step.
shlwapi.dll
wininet.dll
Antivirus 2009.lnk
av2009.exe
Antivirus2009.exe
If you do not know how to find it or having difficulties locating the file, click here to read more.
9. Rename the files that you found above to “foundbadfile1.dll” and “foundbadfile2.dll” (if you can not rename this file, then try to restart your computer in safe mode then try to rename this file.) If you don’t know how to start the computer in safe mode, click here to read more.
10. Go to C:\Program Files\ folder and delete the “Antivirus 2009′ folder (if you can’t delete it, reboot your computer to safe mode then delete the folder. Do not worry about it if you can’t find this folder.)
11. Click here to bookmark this page (you will need to comeback to this page after reboot)
(If you are using Firefox click on Ctrl+D on your keyboard to bookmark this page)
12. Restart your computer
13. Go to your computer and delete the “foundbadfile1.dll” and “foundbadfile2.dll” file
14. You have just removed Antivirus 2009 from your computer manually.

Remove Antivirus 2009 with SmitfraudFix:
SmitfraudFix is a free tool that S!Ri created to remove fake anti-spyware programs. It can be risky so we cannot guarantee the result. Please use it with reservations. We would never recommend to purchase anything unless it’s necessary. That’s why we produce this free removal process.
1. Download SmitfraudFix tool and save it to your desktop.
2. Restart your computer and boot into Safe Mode. If you don’t know how to start the computer in safe mode, click here to read more.
3. Double-click on the SmitfraudFix.exe icon then follow the screen instructions. Option #2 should be selected in this case.
4. When you are prompted with “Do you want to clean the registry ?”, simply answer “Y”.
5. Reboot.
6. You should have removed Antivirus 2009 from your computer. Sometimes it might take more than once to work properly. If SmitfraudFix removal tool does not work, which is in no-guarantee due to the nature of spyware, please refer to the manual removal steps above or purchase a legitimate removal tool if necessary.

Jul 07, 2008 | PC Desktops

1 Answer

Best Buy Credit Card


You should be able to manage your account, including payments, from here :

http://www.bestbuy.com/olspage.jsp?id=cat12124&type=page

Just click on manage account, then continue from there - you may need some of your account information in order to get your online management account set up.

May 10, 2008 | PC Desktops

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