Question about Whirlpool GS6NBEXR Side by Side Refrigerator
Our 1-year old Whirlpool side-by-side refrigerator won't dispense full-sized ice cubes - only the crushed ice works. Ice dispenser does not work
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Posted on Jan 02, 2017
First pull out the ice bucket and close the door. Set for cubed ice. Press the button for ice to come out and listen for a loud clunk noise. That is the sound of the solenoid. You can open the door, hold the light switch and press the button and watch for the solenoid moving up and down. Solenoid is at the back of the freezer in a little square opening where the rod on the ice bucket goes into. If that solenoid is moving ok then put the bucket back in while the solenoid is in the down position and cubes should work. If solenoid is not working then it will need to be replaced. Let me know what you find.
Posted on Oct 14, 2007
could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?
Posted on Sep 25, 2008
If you are sure the control is not on lock, then call for warranty service. Generally, if you have a problem within the warranty time period, a warranty service call will alert the factory to a problem, which if they receive numerous similar reports, can lead to product updates or part design change for your model to fix the problem. This may have already happened, and an authorized servicer would have access to this type of information.
Posted on Apr 19, 2009
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