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Posted on Jun 22, 2011
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Hanging & do not come up - HP G62144DX Laptop

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Prashant Sharma

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  • Posted on Jun 22, 2011
Prashant  Sharma
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Hi

Try the mention below option to resolve you problem.

1: Click Start > run. Type msconfig. Check Selective Mode and click the "startup" tab. Uncheck everything which is not essential. Leave only antimalware programs (if you change your mind latter you can reactivate those programs). Confirm and reboot. Upon rebooting a message will show up. Please check it and continue. For laptop users: do not uncheck items that clearly relate to the operation of the computer.

2: In Add/Remove programs, in Control Panel, uninstall all unnecessary toolbars such as Yahoo, google and others. Latter on you can download them again.

3: If you have Internet Explorer 7 installed as a windows update, uninstall it in add/remove programs in control panel. This will roll you back to internet explorer 6. Latter on you can download it again as a Windows Update.

4: Go to Task Manager and report processes that seem to be loading the computer. Please ignore Idle Processes.

5: Download HD Tune and under Benchmarking run a complete performance test. Please report Average data transfer for the entire test.

6: Go to Device Manager, expand IDE ATA/ATAPI Controllers. Right click the Primary IDE channel and choose to uninstall it. Reboot and let Windows reload the driver. Repeat the procedure with Secondary IDE channel.

7: Following step no. 2 run HD Tune again and report the results as you did in step no. 1.

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