Question about Apple iPod MA446LL/A MP3 Player

1 Answer

Sad face apears on screen..

How can i fix my problem? After doing the syncing part on itune, i mistakenly unpluged it before ejecting it.

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  • pilon82 Aug 22, 2008

    My ipod is making me more sad..The sad face on the screen still appears..When I try connecting the ipod into i tunes , it won't work at all. it keeps saying to visit www.apple/support/ipod.com when i go to the site, there is nothing there to help me. I even spoke to a tech, but aparently he doesn't know much, all he said that my ipod hard drive is fryed..I really don't know what to do..

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1 Answer

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  • Apple Master
  • 2,794 Answers

Plug your IPod back into ITunes. Eject it again.

If it still happens, plug your Ipod back into Itunes and restore it back to factory settings.

Then the sad face should make you happy once again.

Posted on Aug 22, 2008

  • Tim Babcock
    Tim Babcock Aug 22, 2008

    If the hard drive is fried you should take to Best Buy or the Apple store and see what they can do for you.

  • Tim Babcock
    Tim Babcock Aug 22, 2008

    You might think its unacepptable on here but it needs to be repaired.



    There are only two ways a customer can fix an IPod on their end:



    1) Reboot the Ipod by holding down on the center button while pressing down on the menu button.



    2) Restoring the Ipod back to factory settings.



    I know Apple has told you these two procedures already.



    It's tough to self repair them because of the design of them. To replace the batteries in them can be tough to do if you get a model that will allow you to do it. Hard drives can be easy to replace but they require taking it apart with special tools.



    One thing I will say though is that there have been some reports about the way Apple has been making Ipods lately. There hasn't been alot of happy customers out there and I think Apple needs to change their ways.



    I just heard a report on the local news this week about exploding batteries in Nanos in Japan.



    As an Ipod owner myself, I'm concerned about it too. If I get enough people on here who are disastified with them, I'll take the threads to apple support.



    Good luck.

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I am going to say you have a loose connector or something in there. Possibly from the drop, or maybe just normal wear and tear. I had a friend who got the sad face before, and he figured he would have to replace it anyway so he let me open it up. I used a driver's license to pry the edges open and unplugged the drive and plugged it back in. Started up just fine, all music intact. I don't recommend doing that unless you know what is wrong with it, and how to fix it. This site could be helpful to you in buying parts and further diagnosis. Let me know how it goes.

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