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Hi,
you may want to try reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Regards,
Peter
Check this link for some steps that you can do in solving this sad face on yoru Ipod because this sad face only tell us that's there's a hardware problem with the Ipod , after you have done all the step from the link and still have the sad face bettre take the Ipod to a service center and if its still under warranty have it replace, http://www.scribd.com/doc/13035/I-get-the-sad-face-iPod-on-the-screen-of-my-iPod-
Unhappy face http://www.zolved.com/synapse/view_content/19230 I have been told this is because the speaker wires are pushing against the laser motors. How can I fix this?
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