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Re: NEC D term 80
Depends on the system but it should be done in the voicemail. If the names are recorded in than you have to find the mailbox used. If it says please enter the first 3 letters of the persons last name than it is a default mailbox and the names are set in each subscribers mailbox. They have to go into personal options and change the name and letters.
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This is from the attendant user guide. Don't ask me what a Conference Bridge Extension is though.
To recording your greeting:
1. Set the Supervisor Password, if necessary.
2. Call a Conference Bridge extension.
3. When the Conference Bridge extension answers, dial the
Supervisor Password and #.
4. Press * to skip the setting verification mode.
5. Press # to change the system settings.
6. Skip the steps until the Customized Greeting option is played.
7. Follow the voice prompt and record a new Customized Greeting.
To reset time NEC Dterm 80
Press speaker and enter 728 on keypad.
Then enter correct time in 24 hour format...Ex. 2:56 = 1456
Then press speaker again...
Note: On my system this changes time on all phones on the system
The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.
If it is in the system speed dial directory you have to go one by one and type "Feature, Redial, bin # where it is stored (system 00~79, station 80~99), Feature". This should wipe each Speed Dial listing.
If it is in the voice mail unit you may want to go phone by phone and log into the box. You will need to redo the following:
Personal Greeting Recorded Name Spelled Name Directory Listing Security Code
All these options are listed in each mailbox through a series of soft keys. Let me know if you need more info.
If you change recordings on a voice mail box that does not change the settings for the mail box location. There will be a section to enter the name of the mail box owner (not a recording) and that is used for the directory.
I am not familiar with NEC voice mail systems but typically you can have different voice mails and different versions of phone system that all program differently. You should have an "administrator" guide for your voice mail so someone can make changes like this. I have no way of helping you find this and it will depend on your voice mail NOT the model number of your phone which can be used with different systems and voice mails that all program differently.