Question about Black & Decker Steam Xpress AS250 Iron with Auto Shut-off
I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.
If the unit isn't heating, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility and help you in any way that we can.
While this doesn't actually solve your problem, I hope the information allows you to make an informed decision as to how to proceed from here. Please let me know if I can be of further assistance.
Posted on May 20, 2009
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Posted on Jan 02, 2017
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