Question about Black & Decker Steam Xpress AS250 Iron with Auto Shut-off

1 Answer

Black and Decker steam iron won't heat. It has a green stand-by light and a yellow on light. When plugged in and the dial turned all the way up, the stand-by light is the only light on. The yellow light does not come on. The iron does not heat.

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  • dadmolder Sep 13, 2008

    No power to heating element from board.

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  • 563 Answers

I work for Black and Decker customer support. Our customer service phone number is 1-800-231-9786.

If the unit isn't heating, it needs to be replaced. Unfortunately, the unit can't be repaired. The unit comes with a one year warranty from the date of purchase. Please call the number above so that we can determine your warranty eligibility and help you in any way that we can.

While this doesn't actually solve your problem, I hope the information allows you to make an informed decision as to how to proceed from here. Please let me know if I can be of further assistance.

Posted on May 20, 2009

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Posted on Jan 02, 2017

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Here is a tip that will help you to troubleshoot your iron and figure out what is wrong with it.

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Switch light goes on when pressed but goes off if not pressed


Switch light goes on when pressed but goes off if... OR iron does not heat at all even pressing the button to turn it on continually.
Don't understand which one question you are asking
But if there is no heat at all after switching it on, it needs to go to iron heaven but be sure to cut the plug of the end, Saftey reasons at the dump. BUT if lights are coming on the iron is working. the large dial on the water filler is temperature control. Turn this around to cotton or linen.
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Hope this helps

Sep 17, 2009 | Black & Decker Steam Xpress AS250 Iron...

1 Answer

I have a Swan S15040 steam generator iron, the stand by light is permanently flashing, no matter what temperature setting i put the iron on. No steam is generated. I have tried holding the steam button...


I had same issue , now , once you turn the unit on , you should see displayed 3 steam jets and the flashing standby , turn the dial on the iron to max ,press the steam button on the machine to max steam , leave for a minute or so , now press the steam button on the iron , does it make a noise ? if it does , slightly raise the whole front end of the unit ( easier if you have the iron on the worktop and not on the unit !) for a minute then try and press the steam button on the iron again . I think there is a bit of an issue about the conection between the water tank and the filter . This solved my issues and i do hope it will help you .

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How do I clean my Black N Decker Advantage Iron


I work for Black & Decker customer service. Our number is 800-231-9786.

You can obtain a new manual for free by visiting www.useandcaremanuals.com. Below is the section from the manual on care and cleaning of your iron.

Care and Cleaning

This product contains no user serviceable parts. Refer
service to qualified service personnel.
It is not necessary to empty the water reservoir after each
use of the iron, if you iron frequently.
To empty the iron, hold the iron over the sink with the tip
pointing down. Water will stream out of the water fill
opening.

TO CLEAN THE OUTSIDE SURFACES

• Unplug and allow iron to cool completely. Wipe the
soleplate and outer surfaces with a soft cloth
dampened in water and a mild household detergent.
Never use abrasives, heavy duty cleansers, vinegar, or
scouring pads that may scratch or discolor the iron.

• After cleaning, iron with steam over an old cloth to
remove any residue from the steam vents.
ABOUT THE SELF-CLEANING SYSTEM

• Use the self-cleaning system to flush out minerals and
lint. If lint is allowed to accumulate in the vents, it can
scorch and cause brown spotting.
For Models D2000 and D2020: Clean about once a
month.
For Models D2010, D2030 and D2035: A "CLEAN"
indicator will appear in the digital display to notify you
when your iron needs cleaning (A).

• Fill the iron as described in "How to Use" but keep the
water level below the MAX line. Plug in the iron, set
the temperature to 6, and stand the iron on its heel
rest. Allow to heat about 3 minutes.

• Unplug the iron and take it to a sink. Holding it
horizontally over a sink, move and HOLD the variable
steam dial in the CLEAN position ( ). There may be
some hissing and spitting while self-cleaning. This is
normal.

• Stay clear of HOT steam and boiling water as it comes
out of the vents while lint, scale, and minerals flush
through! Continue to hold the variable steam dial in
the CLEAN position until all the water has emptied.
If necessary, rock the iron side to side and front to back
to empty it.

• When finished, release the variable steam dial, stand
the iron on its heel rest, and plug it in. Heat for about
2 minutes to dry out any remaining water then unplug.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

Jul 03, 2009 | Black & Decker D2030 Iron

1 Answer

How do i use the self cleaner


I work for Black & Decker customer service. Our number is 800-231-9786.

You can obtain a new manual for free by visiting www.useandcaremanuals.com. Below is the section from the manual on care and cleaning of your iron.

Care and Cleaning

This product contains no user serviceable parts. Refer
service to qualified service personnel.
It is not necessary to empty the water reservoir after each
use of the iron, if you iron frequently.
To empty the iron, hold the iron over the sink with the tip
pointing down. Water will stream out of the water fill
opening.

TO CLEAN THE OUTSIDE SURFACES

• Unplug and allow iron to cool completely. Wipe the
soleplate and outer surfaces with a soft cloth
dampened in water and a mild household detergent.
Never use abrasives, heavy duty cleansers, vinegar, or
scouring pads that may scratch or discolor the iron.

• After cleaning, iron with steam over an old cloth to
remove any residue from the steam vents.
ABOUT THE SELF-CLEANING SYSTEM

• Use the self-cleaning system to flush out minerals and
lint. If lint is allowed to accumulate in the vents, it can
scorch and cause brown spotting.
For Models D2000 and D2020: Clean about once a
month.
For Models D2010, D2030 and D2035: A "CLEAN"
indicator will appear in the digital display to notify you
when your iron needs cleaning (A).

• Fill the iron as described in "How to Use" but keep the
water level below the MAX line. Plug in the iron, set
the temperature to 6, and stand the iron on its heel
rest. Allow to heat about 3 minutes.

• Unplug the iron and take it to a sink. Holding it
horizontally over a sink, move and HOLD the variable
steam dial in the CLEAN position ( ). There may be
some hissing and spitting while self-cleaning. This is
normal.

• Stay clear of HOT steam and boiling water as it comes
out of the vents while lint, scale, and minerals flush
through! Continue to hold the variable steam dial in
the CLEAN position until all the water has emptied.
If necessary, rock the iron side to side and front to back
to empty it.

• When finished, release the variable steam dial, stand
the iron on its heel rest, and plug it in. Heat for about
2 minutes to dry out any remaining water then unplug.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

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Black & Decker Iron - Steam Advantage - won't turn on


Just open your flat iron and locate the face plate contactor that has a soot burn causing the filament not to heat,use a sand paper to clean the contact from soot burnt,this the common problem of a flat iron...


Hope this may help;

Regards,
VOTIT

DON'T FORGET TO RATE;

Aug 10, 2008 | Black & Decker Steam Xpress AS250 Iron...

3 Answers

Cleaning a self cleaning iron


Fill the Iron with water but keep the water level below the max line. Plug in the iron and set the temp to 6 and stand iron on it's heel and allow to heat for 3 mins. Now unplug the iron and take it to a sink move and Hold the variable steam dial in the CLEAN position. There may be some hissing and spitting while cleaning so be careful. Continue to hold the dial in the clean position until all the water has emptied. If necessary rock side to side and back to front to get all the water out.When finished release the steam dial plug in the iron and heat for about 2 mins to dry out the remaining water and unplug.

May 22, 2007 | Black & Decker D2030 Iron

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