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Hello Ellen Greer - This particular issue can be caused by quite a few reasons. Washer could be experiencing a communication error from the main control board, faulty door lock assembly, faulty pump or the timer itself is not operating correctly. Did you notice a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned or could possibly have another issue with the door lock assembly or pressure switch. You can also press and hold the start/pause and cancel button together at the same time for approximately 30 seconds to display an error code on the LED. What error code does it display? However, I would suggest contacting a professional to accurately diagnose the washer.
Hello zabbster - Typically the DR or DO error code indicates that the door switch is not closed. Make sure that the door lock is completely closed. If the door is closed, make sure the door latch is not broken. If the latch is broken, you may possibly need to replace the door lock switch.
Because of the high spin speeds of front load washers, the doors are equipped with a latch and lock mechanism to prevent the door from being opened during the washers operation. These locks will often be actuated by a solenoid or wax motor to ensure they remain latched during the wash cycle. This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.
Goto http://www.frigidaire.com/manuals and download the model wiring diagram. It will explain how to view and interpret additional error codes. I have the exact same issue with my machine (will not spin). The error code #E47 indicates that the machine thinks the door is open and will not engage spin. Fixes: new door switch ($85) or new control board ($285).
Hi, The reason the washer won’t spin is due to the either of the latches on the door. This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete. On the entire Frigidaire ATFxxxxxxx line of front load washers, if the secondary door lock fails, the unit will not spin. If you suspect this is the reason your washer is not spinning, do a check of the error log and you will find an E47 error has been logged. This error indicates the control board thinks the wax motor has failed because the auxiliary switch never closed. The customer will not see this error in the display, but it will be stored in memory. A quick resistance check of the wax motor will tell you if it has failed. Expect 1K to 1.5K of resistance from most of the wax motor heaters.
After finding the E47 error stored in memory, I would request you that the switch be removed from the outer door seal spring so you could pull the switch out the front. A quick resistance check showed the wax motor was open electrically so it was no longer working. Install a new switch assembly, reattached all the wires along with the door seal. And now the washer will wash and spin.
You probably have a bad door latch or door interlock. Both, if defective will cause the symptoms you describe. The door must remain closed and lock before a wash cycle will begin, and for it to complete properly.