Question about Samsung Prostar 816 Phone

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Prostar 818 phone

How do you use the conference call function

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The display phones show prompts on screen to help with the setting up of a conference call, please be aware that this supports up to 5 users at one time, depending on how many channels (lines) you have installed. I have posted a training video which is easy to follow, if you would like to see more like these visit YouTube and search 'abbeytel' or go to

Posted on Dec 10, 2010


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Would you please help me with how to set up a conference call?


Make call or when you have answered a call.

On the screen will appear CONF, PAGE, and MUTE

Press left hand soft key that is under CONF

Make next call by dialling 9 plus no. or the extension no.

Once you have the person you wish to speak to connected press CONF twice until you are all connected together.

You can have up to 5 people in a conference, you just repeat the process.

To leave the conference but leave the other parties to carry on (unsupported conference) Press CONF followed by your own extension no. This has to be the extension which started the conference.

Hope that this helps, I have also uploaded a video off showing how to do conferencing there are loads of others on that site.

Apr 25, 2011 | Samsung Prostar DCS Phone

1 Answer

Trying to make a conference call from the conf speaker (using the flash button) calling two outside lines.

Once you start using the Conference key on the Prostar 816 you will find it really easy to use, and very helpful! I have uploaded a training video for you to watch, other prostar 816 clips are available on Youtube searching for abbeytel. Visit for written copies.

Nov 22, 2010 | Samsung Prostar 816 Phone

1 Answer

How to conference with 816 system??

While you have the caller,press the conf button.
grab another line and call your second party.
then press the conf button twice.

Sep 21, 2010 | Samsung Prostar 816 Phone

1 Answer

How do I make a conference call?

Hi this is a great feature on the Samsung Prostar, I actually find the screen prompts easier to follow than the pre-programmed button. Whilst on a call the display will read ' CONF PAGE MUTE' press the 1st small button under CONF. then dial the number, externally or internally, that you want to bring into the conference. then press CONF again twice, this links the members together, you will see that the CONF is now under the 3rd softkey. up to 5 people can be on a call at one time if you have enough channels (lines) available. I have uploaded a video which will help explain this better or visit , I hope that this is of some help.

Sep 14, 2010 | Samsung Prostar 816 Phone

1 Answer

How do you change greeting on the prostar?

press one of the ports for the voice mail (on the right of the handset)
when prompted to enter your password enter **789#
the prompt should say enter function
enter 405# the greeting sgould start playing
either press # to confirm or re record the greeting
when finished recording the day and night (if required)greetings press # until the prompt says enter function
enter 111#to exit programming

Oct 09, 2009 | Samsung Prostar 816 Phone

2 Answers

How do I conference call on a Polycom Voicestation 400?

Conference call is not a feature of the phone, but a feature of the telephone system in the company. Usually you press a sequence of keys like flash #02 to trigger this function in the phone system. If your company phone system does not offer the feature then you have to use an external conference call provider.

Jun 17, 2009 | Polycom VoiceStation 300 (220017910001)...

2 Answers

Conference Calls

  • Take/make the original call
  • Press CONF button on the upper right
  • Press the extension number on the left of the person you wish to conference in
  • When they answer press the CONF button again TWICE to add them to the concall

Sep 15, 2008 | Samsung Prostar 824 Keyset Telephone

1 Answer

Need the user guide for Prostar keyset 824 phone

Go to and click on manuals, then scroll down to Samsung, click on Samsung, scroll dowm to find your system and user guides. You can print a copy or save it to your hard drive and copy it later. Good Luck.

May 27, 2008 | Samsung Phone PDCSLCD12B

1 Answer

Some of the buttons don't work and the Hold function doesn't work

The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Oct 20, 2007 | Samsung Prostar 816 Phone

2 Answers

Prostar 816 On-hold ring-back feature

You can stop the recall function on any indidual call by double pressing the hold key to invoke exclusive hold. Watch this clip or see many more at

Oct 18, 2006 | Samsung Prostar 816 Phone

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