Question about GE Spectra JBP78 Electric Kitchen Range

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Cracked glass top

After the "hot" lights went out, I began to clean the top with proper cleanser and I heard and saw it crack from one of the burners.

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  • ajbertheau Aug 22, 2008

    What might have caused such a thing?

  • Anonymous Aug 27, 2008

    We have the same thing, same way it happened. Now we have several more cracks. The Ge smooth top is only 3 years old.

    I can't find the warrenty, but I doubt we have any recorse there.

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Your crack was most likely cause by a flaw in the glass top. Most GE smooth-top ranges (espesially if manufactured prior to 1/1/06) have a five year warranty covering this type of failure. The labor is not covered after the first year. Check the back pages of your use and care book for warranty info on your model. I'd advise against continued use of the cook top with a crack, as spills can get to components and cause further damage.

Posted on Aug 31, 2008

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