Question about Xerox Office Equipment & Supplies
If the jam is at the registration roller and appears to be folded, or a "Z" fold, the machine needs a new paper feed clutch and duplex cluch installed.
This is noticable when there is a squelching noise when paper feeds.
Other times the registration clutch is not working.
The feed roll itself can cause these problems, late feeding, but the paper feed modual is most the problem on this type of model.
Other known problmes is the paper tray itself. Sometimes paper feeds out of the tray, and the edges of the paper will actually create paper cuts in the paper tray. The paper glided through these cuts and can get stuck in them causing paper jams.
A Xerox service call may be required to repair this type of problem.
Posted on Oct 26, 2009
Posted on Aug 21, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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