Question about Apple iPod classic MP3 Player

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Im getting the red x and cant turn my ipod on

I am getting an red x and cant turn my ipod on, i try to follow directions on apple website but its not working, can you help me

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  • rawtalk1 Aug 22, 2008

    I'm having the same problem as n-jdees. Plus, I can't get Itunes to connect to my Ipod.

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1 Answer

I have the exact same problem i dont think theres anything you can do t fix it its to do with the hardrive ive been told ive booked an appointment with the apple store and im hoping theyll either replace it or take it to be fixed i recommend you do the same

Posted on Aug 25, 2008

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5 Answers

IPOD Classic 80G apple icon then red x icon or restore in itunes


I know you tried to fix it, but trying multiple times may work.

The message "go to www.apple.com/support/ipod" usually is preceded by, or followed by, the Apple logo or the sad face icon. It directs you to the Apple support site because either the iPod software is corrupted or their is a hardware problem. You should try to reset the iPod (try several times). If that doesn't right the iPod, then try to restore it (which will erase the entire iPod and reload the software.

Follow the links above and see if that gets your iPod working. You might want to see if you can update the iPod/iTunes software or try this troubleshooting guide. If it is really a hardware problem then your iPod needs to be taken in for service.

Mar 29, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

My ipod says www.apple.com/support/ipod


Hi,

This means there's some kind of problem with the iPod.
It might be solved by resetting or restoring your iPod. Otherwise, you'll probably need to take the iPod into an Apple store to see what's wrong.

Here's how to reset your iPod:
  1. Turn on the iPod, and make sure it's unlocked (no red is showing by the switch at the top)
  2. Press the "menu" button (at the top of the circle) and the "select" button (middle of the circle) at the same time and hold them down for at least 10 seconds, until you see the Apple logo on the screen
Here's how to restore your iPod:
NOTE: this will delete all music, etc. from your iPod
  1. Plug your iPod into the computer
  2. Open iTunes
  3. Click on "Restore" (on the "Summary" tab).
  4. Follow the onscreen instructions.

    You'll need to resync all your music etc. to get it back on the iPod after it's been restored.
If your iPod does not show up in iTunes, use these directions to put it into disk mode: http://support.apple.com/kb/HT1363
Then try the restore directions again.

Hope this helps!

Jul 18, 2010 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

My ipod 30g dont work only show www.apple technical support


Hi,

The problem *might* be solved by resetting or restoring your iPod. Otherwise, you'll probably need to take the iPod into an Apple store to see what's wrong.

Here's how to reset your iPod:
  1. Turn on the iPod, and make sure it's unlocked (no red is showing by the switch at the top)
  2. Press the "menu" button (at the top of the circle) and the "select" button (middle of the circle) at the same time and hold them down for at least 10 seconds, until you see the Apple logo on the screen
Here's how to restore your iPod:
NOTE: this will delete all music, etc. from your iPod
  1. Plug your iPod into the computer
  2. Open iTunes
  3. Click on "Restore" (on the "Summary" tab)
  4. Follow the onscreen instructions.


You'll need to resync all your music etc. to get it back on the iPod after it's been restored.
If your iPod does not show up in iTunes, use these directions to put it into disk mode: http://support.apple.com/kb/HT1363
Then try the restore directions again.

Hope this helps!

May 09, 2010 | Apple iPod MA446LL/A MP3 Player

1 Answer

I just received an ipod touch 2nd generation and i cant seem to get it started the usb cable followed by an arrow is point towards the itune. i cant seem to get pass this screen. why? and how can i get to...


What to do is connect the ipod to your computer using the usb cable supplied and use itunes to set it up. You will then be able to update the software on the ipod and also upload your songs, movies and photos onto it. You can download itunes from the apple website at www.apple.com/itunes

Dec 24, 2009 | Apple iPod touch

1 Answer

Red cross on ipod even after updating software


I'm not sure which one you have, but most iPods respond to being reset. Follow this link to the Apple site and chose the reset directions for your specific iPod.
http://support.apple.com/kb/HT1320

Oct 30, 2009 | Apple iPod classic MP3 Player

1 Answer

Ipod stuck on Connect to Itunes


    Complete a Regular Restore
  1. Back up your iPod Touch's data to your computer before the restore to prevent losing data. You'll need to reinstall it after the restore process.
  2. Connect to the Internet and install the latest version of iTunes from the Apple website.
  3. Make sure your iPod Touch is connected to your computer.
  4. Pick "iPod Touch" in the Source pane of the iTunes program.
  5. Click on the Summary tab.
  6. Choose "Check for Update."
  7. Select "Restore" and follow the instructions to finish restoring your iPod Touch.
  8. Complete an Advanced Restore
  9. If following the steps in the previous section did not work, follow these steps to perform an advanced restore. Turn off the power on the iPod Touch.
  10. Plug the iPod Touch into your computer.
  11. Power on the iPod Touch.
  12. Press the "Home" and "Sleep/Wake" buttons together for 5 seconds until the Apple logo appears.
  13. Release the "Sleep/Wake" button but continue holding down the "Home" button. The iPod Touch should reboot, and iTunes will notice the iPod Touch in recovery mode.
  14. Return to the above section and follow those steps to restore your iPod Touch.

Sep 25, 2009 | Apple iPod touch

1 Answer

Red X Pops up on Ipod classic


Have you tried rebooting it hold down the menu button and press centre button

May 19, 2009 | Apple iPod classic MP3 Player

2 Answers

Apple ipod itouch connection to wireless internet


This following Apple website may help you in your problem.

http://support.apple.com/kb/HT2031


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Feb 17, 2009 | Apple iPod touch

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