I have this Hard Drive for a month now, and everything was working good, yesterday in one of my computers, it stopped working, Mionet was open but it said I was "OFFLINE", today none of my 3 computers can access to mionet, I sart it and it is running, but the mionet window doesn't show up, and now I can't access my information. I have done that of connecting the Drive directly to the computer but I can only see the PUBLIC Folder, I have other folders in it and I can't see them. What can I do.
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Give up. I've had Mionet for over a year, and I have not been able to reliably access it remotely using Mionet, even on a 32-bit system. Mionet is finally advertising a 64-bit system, yet it still doesn't work--the drive shows "offline". Advice from Mionet in my many attempts to get support says to reset the hard drive--kinda hard when you're away on vacation. Even using Mionet web doesn't work reliably. In the end, the many, many chances I've given Mionet and Western Digital support to fix this have only resulted in frustration, delays, and ineffective advice. Overall, Western Digital has failed to produce a product that's remotely accessible, and you're left with a local-access-only outboard hard drive.
It's a MioNet issue -- if you create a new MioNet account and reset the WD Anywhere Access/MioNet settings on the My Book World (accessible from the drive's interface on its http://ip or http://name address), you'll be able to access the drive again.
So here're your steps:
1. Reset the My Book World's MioNet settings (there's a reset button within the interface) 2. Uninstall MioNet (restart when it tells you to) 3. Re-install MioNet from the CD that came with your drive (restart again when it tells you to)
During this process it should find your My Book World and ask you to give it a name. Once you have completed the process, you should see the My Book World once again in your MioNet interface and be able to see the folders that are only visible when MioNet is running.
If you have any questions or want to speak with a MioNet Tech (I am one of them, my name is Laura), call our WD number at 1-800-275-4932 and tell them you have "Account Bug"
The version of MioNet that runs from your Passport is called MioNet Key. It allows you to remotely access all computers you've installed MioNet on with your MioNet username, free for the lifetime of the product. Unfortunately it does not work in reverse -- you cannot access your other computers remotely or locally with MioNet unless you run MioNet from the Passport. The version installed on your computers will remain Basic versions unless you upgrade to Premium.
There is backup software that ships with the WD Passport called Memeo. This is NOT MioNet, and has a Serial Number that it requires in order to do backups. The Serial Number should be located on the bottom back of the leaflet that came with the drive on a sticker. The leaflet is printed in multiple languages, and unfolds to be fairly large. If you cannot find your Serial Number, you must contact WD Tech Support. You may find more information by registering your WD Passport on http://support.wdc.com.
the problem is another Filter Driver on your Network Card. MioNet installs a WinPK Filter Driver (you can't see it under the "This Connection Uses" list under Windows XP, but you can under Vista) on all of your NICs, so if there is a filter driver from other software, such as your Internet Security, you can lose Internet connection. Go to Control Panel > Network Connections, right-click on either wireless or local area connection, and go to properties. Check the "This connection uses the following items:" box for anything with the word Filter in it, select it, then click Uninstall.
MioNet is also not compatible with the following programs for this very reason: Sygate Personal Firewall BullGuard Sunbelt Kerio Personal Firewall AOL Xdrive
I believe you have a choice of using either the web interface or the desktop version of Mionet when you are on the same network (LAN), and as you mentioned both of you have no problem when you are on the same network as the NAS drive (MBWE) is.
When you are out of the local network where your NAS drive is, the only choice you would have is the web interface of Mionet. Eventhough you may have installed the desktop version of Mionet tool on a remote PC, I don't think you can access through that desktop tool. Sorry !!!
The issue you are experiencing is account bug. You must reinstall MioNet and create a new MioNet account, then attach the My Book World to the new account. You will then regain your MioNet access. http://www.MioNet.com/mbvista -- this is the download installer for MioNet which works for blue-ring My Book Worlds. The White-Light My Book World requires different software.
To create a new MioNet account, please use the following instructions:
Part A. Reset MioNet/Anywhere Access
1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).
2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.
Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)
1. Uninstall MioNet from one of your computers. 2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.
3. Register as a new user. You will need to specify a new username and E-Mail address. 4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.
Part C. Uninstall and Reinstall MioNet on your other computers
1. Uninstall MioNet from your other computers. 2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer. 3. Register as a current user with your new account's information.
Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.
I've never even heard of mionet till now , went to the site , I can see it's a webcam device with a hard drive ?
reguardless of all that , tripple check the hard drive of the mionet webcam device as if you would a regular hard drive , of course remember if your ibook see it , it could be because the drive is somehow compatable with ibook , it could mean the hard drive is formated in a manor compatable with ibook , aka a mac type partition created by the mionet program , either way diagnostic proceedures apply , this all sure smells like a cheep webcam scam to me , but thats a little unprofessional of me to say that , lets just start with the basics , is the drive partitioned by any special sofware , is it a MAC partition , is it a DOS partition , is it an Non Dos parition
honestly don't blame the hard drive if you don't know what altered it.
lets dig in slowly , lets have a look at the parition table.
Here is a tedious solution that works. Use MioNet and move all the files you want to keep to another drive or another computer, then delete everything from the MyBookWorld. Remove MioNet from all computers. Next access the drive's built in Shared Storage Manager with a web browser. Check the pdf manual on the install disk to find out how. Create a new shared folder and then move everything you want on the drive into the new folder WITHOUT using MioNet. Map the shared folder as a network drive for easy access. Never, ever, EVER use MioNet again and all should be good. The drive works, the MioNet software does not.