Question about Canon PowerShot A540 Digital Camera

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My computer fails to recognise my camera.

My CanonPower Shot A540 has given excellent service for several years. I download my photos into a Dell laptop computer using Windows XP Professional Service Pack 2 Operating System. This has always worked with no problems. The last time I tried to download photos from the camera into the computer, the computer did not recognize my camera. Can you help me?

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Posted on Aug 29, 2008

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Posted on Jan 02, 2017

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1 Answer

Window Vista not recognizing my Canon Power Shot A540 to download


I recommend getting a USB card reader for your memory card.

You should make sure that the camera is on for the transfer. If that doesn't work, try another USB input.

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If you are using a memory card, take no more pics until you've recovered the photos, take the card out of the camera. This is to reduce the chance of you overwriting some of your "lost" photos. There are many good freeware photo recovery software options that are available to help you recover your photos. This blog article reviews and outlines several of the better ones.

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go to microsoft.com.au and find a program to upgrade windows.Or go to canon website and find a driver and utilites program that updates driver.

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Hi There, If you are using Windows xp or vista, you probably don't need special drivers, the computer should recognize what you are trying to do. Just in case, check your owners manual for computer/download info. Also check your usb input or try another usb input to make sure they are working. You could also try a friends computer to eliminate trouble with your own. If all else fails, you could purchase a usb multi- card reader to down load your pics, around $20.00.
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See if the file is on the memory card to localize the issue. If not on card then camera is not recording the image. Try another memory card to see if that one works. Let's hope that the issue is with the memory card and not the camera electronics. If it is the latter you might want to think about doing some shopping since repairs on those things, unless a multi thousand dollar camera, are not cost effective.

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What is ptp utility new to me. I suggest the first thing to do is if you have the software from the disk loaded - you un install it. Restart the computer - plug camera in and set it to upload mode. Windows scanner/Camera Wizard will take you along from there. If it does not change the USB port. Come back with the next move

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Do you have a memeory card reader? They work a lot faster than cable transfer. Get one if you don't, for about $10 or so, or borrow one to test your card. Then see if your memory card (the "disk") displays your pictures onto the computer through the card reader. If it does, your friend might have physically damaged the USB cable connector on the camera or the card socket inside the battery compartment (or, of course, you might have done so yourself somehow). As long as you have the card reader you'll still be able to transfer images. If the pictures don't show up on the card reader, it's more likely the card itself was damaged, though you say you tried another card. If you've already downloaded the pictures, try reformatting the card (which will erase everything) and then give it another shot.

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I recommend the Qimage software. Although it is really designed to help print images, it also has excellent computer screen viewing of images, as well as some image editing capabilites, and will show the F-stop and aperture, and other camera setting values for each picture just by holding the mouse pointer over the thumbnail image. The $30 I spent for this software several years ago (all updates are free) is the best money I have spent on photo software. Mike Chaney (the guy who wrote and updates the software) is always improving it and is responsive to user comments and suggestions. Visit the web site (http://www.charm.net/~mchaney/imaging/index.html#news) and download the free demo - I think that you will like it.

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