Question about KitchenAid Microwave Ovens
first thing I would suggest is a hard reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
Let us know if the hard reset does not fix it.
Chances are you have a failed keypad.
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
Please feel free to contact me directly if you need more help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Aug 21, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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