All of a sudden the read out window says Shutting Down...............it's like its fozen and I can't print of get it to do anything??????????
Unplug the power cord from the All-In-One when there is still power in the unit also unplug the power cord from the wall outlet or surg protector, leave the cable unplugged for atlest 1Mins time.
Then connect the power cable directly to wall outlet without the surg protector and before connecting the power cord to the printer, press and hold the # and no 6 button in the All-In-One without releasing the keys connect the power cord and do not release the keys untill it shows as semifull reset.
Good Luck
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