Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Ice maker auger not turning

I have removed ice bin and all ice that might be preventing auger from turning. There is no ice or frost build up at the back of the bin and I have chipped off the little ice from the motor prongs that engage the auger. Still, when bin is reinstalled and I push on pad to engage motor all I hear is a click and the auger does not turn. With the bin removed and door switch pressed in, I repeat this process and the motor prong does not turn, although I can turn it by hand. If the motor needs to be replaced, how do I do it? Many thanks for any advice you can give me.

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WELL DID YOU GET THE PLUG OUT OR END UP CALLING SERVICE ?AND FOR MY HONESTLY GOOD OPINION AND TRUTH IN ADVISING YOU!
YOU GAVE ME AN INAPPROPRIATE RATING AT FIXYA.COM
Shame on you! I know, sometimes the truth hurts!
BLESS YOU ANYWAY NGFAM1


There are many parts in this component that may be the culprit .
One or more will need to be replaced.
This is not easy to diagnose. I've seen service order parts 2 or 3 times till they completed the ice maker repair on a side by side fridge!
You need a hands on tech for this repair!

Posted on Sep 02, 2008

  • Neil
    Neil Sep 02, 2008

    Friend,


    ngfam1 At your service!





    I came to your service on fixya.com some days ago!


    And gave you some good advice!




    But, I did not receive a rating from you yet!


    Can you please give me a rating at our fixya.com site!








    Bless, You ngafm1


    PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF

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