Sonicwall Internet Connection Issue! HELP PLEASE!!!
I am a computer teacher in a grammar school and I am having issues with my computer lab. Anytime I try to connect my dsl and lab network to the sonicwall my intrenet connection dies. I check and made sure the dsl and my network are working properly. I check the settings and they seem to be right. I need help! This sonicwall has been working fine the past three years without any hiccups. Can someone help me?
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The high-level answer is to get the login parameters and internal IP for the Sonicwall, get the Internet parameters for your new ISP, and then log into the Sonicwall device, go to Networking-> Interfaces, and configure the WAN adapter with those settings.
1. Check the manufacturer's web site for update this could be the issue Most new router modem off the shelf have not been update by the manufacturer due to delay engineer changes and may only become available after shipment to the retail stores. Here is there site if you can connect through a friend or relative connection and download the updates for your unit. the update also may be able to go onto a 4gb flashdrive. http://www.sonicwall.com/us/support/3141.html
There are many reasons for your problem, make sure you have the Computer and Register PC are in the switch section of the Sonicwall - not in the WAN port. The router should allow traffic to flow by default. Check the Operating system and turn off any firewalls, the router will take care of that.
Please find below is to configure what ever you want.
Setup Wizard - This wizard will help you quickly configure the SonicWALL to secure your Internet connection. Once completed, you can use the SonicWALL Web Management Interface for additional configuration.
Registration & License Wizard - This wizard will help you register you and your firewall with mysonicwall.com and obtain licenses for additional Security Services features.
PortShield Interface Wizard - Segment and configure the integrated managed LAN switch of the SonicWALL.
Public Server Wizard - Quickly configure your SonicWALL to provide public access to an internal server.
VPN Wizard - Create a new site-to-site VPN Policy or configure the WAN GroupVPN to accept connections from the SonicWALL Global VPN Client
If you're within a network and try connecting to computers on it with the WAN public IP, it simply won't work - you must use the network IP.
On an external Internet connection, it should connect fine to the public IP. If you have access to an external machine (remote desktop), or if you know of an FTP proxy, you can try it that way.
I also believe http://www.webftp.co.uk/ a web based FTP client would act as somewhat of a proxy, you could try that with the public IP and see how you go.
Is there a reason why the Sonicwall needs to do the PPPOE auth?
You should be able to let the modem do the PPPOE connection and have the Sonicwall behind it.
The Sonic wall will get a private IP address.