Question about Motorola Mobility RAZR V3c Cellular Phone

1 Answer

Little blue light

Hello,
I have a little blue light on when the cover is closed and nothing else. no screen no sound, but the keypad lights up and then goes off. please help me I need my phone for work.

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  • Anonymous Feb 11, 2009

    I have the same problem

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1 Answer

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  • Master
  • 7,752 Answers

The screen needs replacing

Posted on Aug 28, 2008

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it coukld be that your screen has gone bad another problem is the ribbbon cable wears out from oprning and closeing yuour phone.easther way it is not a expensive prosess to repair

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Hello

So you can't dial a number and make calls ?

If it's vibrating it is getting power so that can't be the problem.
Black screen would indicate a bad backlight usually.

Overall it sounds like your phone has become defective. There to cheap to have repaired, your better off replacing the phone as theres little you can do to fix that. I checked the troubleshooting for this phone and there are no fixes for these problems.

Post back for further assistance, thank you for choosing Fixya!

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I had the exact same problem. Take the phone apart and wipe down he keypad with an alcohol soaked (very mild) q-tip. Let it dry and re-assemble the phone. It all works now!

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Open your phone to the qwerty keypad. In the righthand corner above and between the speaker and power/clear buttons, there should be a whiteish little button. Is anything obstructing it? Try pressing it gently a few times with a small phillips screwdriver or a ball-point pen top. GENTLY being the keyword! When you push that down, your outer screen should be lit up, and when you release it, it should light up the inside screen. Note that when your inside screen is lit, that your outer screen should light up blue-black-purple, and vice-versa.

If there is no obstruction that can be easily removed or fixed, I reccomend returning it to the retailer/company for a refund or new phone.

As a strobe owner, I understand your frustration. Worst phone I've had so far.

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